I am having problems with the Thunkable website - as I make changes to my project in either blocks or design, the screen freezes, goes white and then reloads, losing the most recent changes I have made. Sometimes, a few minutes worth of work is lost each time it does this. I am using the traditional interface, not drag and drop.
This problem has become more pronounced over the last week or so especially in the mornings/early afternoons (I am based in Asia, so 7 hours ahead of British Summer Time).
I have tried clearing my cache and using different browsers (Chrome and Safari). The problem is especially noticeable on Chrome, where also the lag between changes to my project do not reflect on the Thunkable live app for minutes, or not at all.
Is there something in my settings I should change, or is this an issue with the Thunkable servers?
Sorry to hear about this. I spent quite a bit of time on the platform yesterday and didnāt encounter any of the old 500 errors (weāve put a lot of work into reducing the number of these recently) but that being said, Iām in a different continent, with a different set up etc so hopefully we can figure out whatās going on here!
Does this only happen with one project or does it happen with all your Thunkable projects?
If you check your browser console, are there any warnings or error messages?
It doesnāt matter which project I am working on - I get the same blank screen. I have also tried it on two different computers.
The white screen seems to happen especially when in design mode and I delete or duplicate a component.
I am also getting the following strange behaviours:
when setting a component to ārelativeā size, when I try to change any other variable (e.g. padding or margin) it immediately focuses back to the percentage relative size. (I remember this used to happen many months ago but was then fixed).
when inserting a new text input box, it does not draw the box correctly on the preview (but draws it correctly on the thunkable live app), e.g. the text is not centred if I select centred text
a new text input box in the advanced settings it sets the border bottom colour to #363636 which cannot be cleared (only changed to another colour). See attached picture (all settings are the default ones when the text box is created).
In the browser console (Safari, but not Chrome) I am getting the following error:
āThe source list for Content Security Policy directive āscript-srcā contains an invalid source: āāstrict-dynamicāā. It will be ignored.ā
For both Chrome and Safari I get the following:
āIntercom Messenger warning: Your Identity Verification user_hash is invalid. Check that you are generating the user_hash with your userās email and your appās secret key.ā
In Chrome it then gives me a reference to āframe-modern.f4b23b0e.js:1ā.
Unfortunately, I am not familiar at all with these consoles so I donāt know if these messages are relevant. Any help gratefully received.
Iām seeing this issue as of tonight, also. While using the drag-and-drop interface, the screen will flash white and Iāll lose a few minutes of work. Itās most often happening when Iām uploading a new image but it does happen at other times as well.
I have been having this issue for about a week and a half or so. Like @slothball, it is usually when I am on the designer, especially when relating components.
Ive been having this issue today on x.Thunkable.con/projects
And a similar issue trying to log into the community on mobile but this isnāt an issue today. I could see the forum when not logged in though.
Just odd shit going on. Couldnāt open news.google.com yesterday but could go to it through link clicking. Probably just my device but wanted to chime in. Iāll keep testing.
I have had the same problem for a week. It all started when they updated the web viewer and since I have problems with the web viewer, I also have this problem that every time I deleted an invisible component or a row, 1 minute passes and the screen goes blank and returns the changes to me. In the same way I tried it in 3 browsers (Chrome, Internet Explorer and Mozilla Firefox) and it presented the problem in all 3. In the same way I did the test in 2 different computers.
