White screen barcode scanner?

Questions about Thunkable
1

Is anybody else getting a white screen when testing their barcode scanner component? Do you need to download the app in order to test?

2

You shouldn’t need to download the app itself but it may help to make sure your Thunkable Live app is the latest version.

Hope that works!
Albert

1 Like
3

Hi Albert

Thankyou, I tried reinstalling the thunkable live component and it is still white screen but does work when downloaded

I’m using iPhone 8 13

4

Same for me on iphone SE Ios 12.

But, if you download the app, it works excellent!

5

Hi there,

We discovered there is an issue with some of the newer iPhones with iOS 13 when using the Thunkable companion. Here is the link to a newer version of the Thunkable Live on Apple. It should address your issue. Please download it and let us know if it works for you.

Apologies for the inconvenience -
Albert

4 Likes
6

I tested that Testflight app (your link) with a barcode app on iphone SE and ipad both with IOS 12.4
Works perfectly.

1 Like
7

Thanks works a treat

1 Like
8

Now it works for me too

2 Likes
9

Hello with Testflight works fine but please fix if possible the bug so we can test directly .

Many thanks
Andrea