[Solved] Android Publishing Error: App Bundle signed with Incorrect Key

[vishruth-ram]

.pem ? According to thunkable docs, we should add the key zip which is in .zip

[peterjamesleniq]

Hi Matt,
I did the first option but got this error.
Will try the 2nd option

[peterjamesleniq]

Hi ioannis,
I exported the Keystore from the blank project, but it is asking me for a keystore password when I try to import it to the project in need to update to the Google Play Console.
I’ve never made one before, so not sure how to get it.
Is there somewhere where the password is stored?

Sorry I went back to have a look and it is the number above the button.

Thanks.

[ioannis]

Hello @peterjamesleniq
The password is stored on the blank project and you can find it by clicking “Export Keystore”:

[peterjamesleniq]

Hi ioannis,
Yep thanks for the quick reply.
I went back and found it.
But it’s good to have to pic for other users.
Thanks again.

[peterjamesleniq]

Hi ioannis,

I’ve done it 3 times now, and I still get the message in the pic.
Any other ideas?
I’m starting to get a bit scared.
Who should I contact to solve this.

[ioannis]

Hello @peterjamesleniq
Have you tried the steps I mentioned here:

@ioannis

Hello @maurizio.polverini89

The steps to solve this issue are:

1. Create a new Thunkable project

2. Publish Android (You only need to click Publish Android on the Thunkable project. Don’t publish the app. Just download the blank .aab file.)

3. Export the Keystore
   

   

4. Import this Keystore to your original project.

This process will generate a new Keystore for your app.

Then from any of these two projects, you can download the zip file

Then unzip the file and save the pem file to select it and attach it to the Google form.

Let us know if it worked.

[peterjamesleniq]

Hi ioannis.

That was a frustrating couple of days wait.

But it did work.

Thanks.

I used the .pem file from the Keystore zip of the new Blank Thunkable app I made and sent it to Google.
And after 3 days I got an OK message that a new key certificate had fixed to my app.

Then Exported the Key from the new Blank App I had made
Imported it to my already Published App.

Used Thunkable to make an new abb file for Google
Got it and then went back to Google and it was finally accepted for review.

Thanks

Wish I hade made a video of all for the next person.