iOS App Publishing does not work

[Panoshoot]

Hey guys.

I published my android app (a simple web viewer app) on saturday to the google play store. It was very easy and it is online now.

Yesterday I buyed the membership for the apple developer programm and I have done the steps 1 to 1 like in the documentation of thunkable. I created a webviewer app for iOS and tried to publish it.

The problem is now, that the publishing doesnt works. I dont see the app on the app store/iTunes connect Testflight and I didnt get any emails. I am very sure that I did everything right. I have no 2 step login and also no active certificate.

I think the publishing has failed or there are some bugs. Maybe some one can help me via skype or whatsapp? I would be very happy.

Thanks.

@ThunkableTeam: You have created something big. Just fix those bugs and it will be the best app development area on the internet.

[Brendan_Cunningham]

I agree that the Thunkable dev environment is good. But I had to drop it for iOS. The 12 hour turnaround to find out that publishing wouldn’t work was just too much. I rented a Mac in the Cloud and I’m using XCode. It integrates with the app store more smoothly.

If you ever iron this out I’ll come back.

[Panoshoot]

I even dont understand why we dont get an answer…
I mean they can tell us that it dont works and thats it. This is an answer too.

But not to know if it works or if it dont works is very sad…

I have to add that I buyed the apple developer membership only with the trust that this publishing via thunkable works.

[Mr_Blackd]

@Panoshoot since you are a relatively new member on this community I would suggest you to read these 2 posts to familiarize with how things are being done in here…

with respect to your issue I already replied to your PMs what would I do if I was in your place
Best regards.

Community Guidelines

(updated December 2024) Welcome to the Thunkable Community! We’re thrilled to have you join this vibrant community of creators dedicated to building great apps and sharing knowledge. Please read these guidelines to ensure a positive experience for everyone. Community Guidelines Search Before Posting Use the search bar before creating a new topic to see if your question has already been addressed. Duplicate topics may be merged or removed. For outdated posts, try the solutions provided, but sta…

How to ask Great Questions

Here are a few things to consider before you create a new topic in the forum. Before you Ask Do a search of the forum to see if your question has already been asked. Check the Thunkable Documentation to see if there’s an example you can use. Have you watched the beginner tutorial videos on YouTube? Make sure you have a really descriptive topic title for your post. Creating A Helpful Topic Title Avoid using titles like, “my app is broken” or “HELP ME!!1!”, instead try to briefly describe the …

[Panoshoot]

Hello. I already looked into the guidelines.

I still dont have a solution for my problem…

Please can someone help me?.. If it is necessary, I will pay something for it.

Thanks.

[Rafael_Fernandez_Cas]

Dear friends i have the same problem, and nobody seems to have a solution. Have you managed to publish it ??? I’m just like you and do not know what to do, maybe leave it thunkable since it does not work

[User81]

I followed these instructions and have an app in the testflight (apples beta test mode)

https://docs.thunkable.com/ios/publish.html

If you have further problems, feel free to ask your questions, concerning this issue, in this thread

cheers,
User81

[Rafael_Fernandez_Cas]

Thanks but i have the same problem, I followed the instruction but impossible, can you help me? sen information etc???

[User81]

of course I want to help you. please post a screenshot of the last step, you made following the publishing instructions (you might want to cut sensitive information before showing it)

…and please stop posting the same issue under multiple threads - its really hard to run after your posts

[Rafael_Fernandez_Cas]

Is very simple
1º first I create the app named: infanciaapp with my apple ID :

2º Create the app in itunes store:

This is my app fron thunkable:

I dont have two certficates, or provisional inactives profiles or Two-factor authentication.

[User81]

thx for sharing your information with the community

first thing, that comes to my mind is: why is your app ID: com.gmail.falitos.infanciaapp ?
Because, I have the emailadress: greenteam@gmail.com and my app in thunkable is called: cherryapp
and so my app ID is: com.greenteam.cherryapp

Or let me say this in other words: I assume from your app ID, that your email adress is gmail.falitos@gmail.com

Or yet another thing to mention: the “com.” in the beginning of the app ID has nothing to do with the domain ending .com

Please anybody correct me, if this is nonsense!

EDIT on 07.04.2018: APP NAME IS AUTOMATICALLY com.gmail.greenteam.cherryapp

[Rafael_Fernandez_Cas]

My email is falitos@gmail.com and my users is falitos@gmail.com because I signed with my gmail account; a Thunkable créate the badle con.gmail.falitos.infanciaapp maybe is incorrect

[User81]

if you have made your thunkable account after the 20th of february 2018, I would guess, your app ID is com.falitos.infanciaapp

EDIT on 07.04.2018: App ID is com.gmail.falitos.infanciaapp (there was a announcement update I missed)

[User81]

I’m sure you know this site:

https://docs.thunkable.com/ios/publish.html#1--enroll-in-the-apple-developer-program-currently-99year

In the very beginning, on apples developer enviroment, you will have to “create a Bundle ID (similar to a package name in Android)” - as it says in the docs.

You could try to set the Bundle ID to com.falitos.infanciaapp

[Rafael_Fernandez_Cas]

Dont work , continues without appearing in testflight.

[User81]

Actually I have to correct my post about the Bundle name: It seems that the @thunkable has changed the logic of the name giving. if the emailadress is greenteam@gmail.com, and app name is testapp, then the automatic bundle app ID is
com.gmail.greenteam.testapp

Perhaps developers like @Mark or @albert can help at this point, because I am not uptodate in this topic. (and even does not understand, why every app from thunkable has by default “gmail” in its bundle name)…
… actually I assume this is because of make renaming possible, which was an issue a few month ago.

@Rafael_Fernandez_Cas Please tell us:
1.: Did Downloading the App for iOS and installing on a test device work?
2.: In your screenshot the textbox for the Team ID is not filled - why?
3.: I would recommend to remove the icon picture for a while, as this may cause trouble…and by the way a JPG is very unusual. Your should prefer a PNG image. But in the first step just try without icon image!
“192 x 192 px (minimum); square (equal width and height) and ideally .png (vs. jpg)”

thanks in advance!

[Rafael_Fernandez_Cas]

Yes, the App for iOS and their installing on my iphone working, if you want I can send you a copy by email

My Tem ID is . I deleted it in the picture (sensitive information),

Apple explain than you can use jpg or png but the measure they must be the ones they tell you

[User81]

thx for these informations, you can edit your last post and delete the Team ID again, so this sensitive information is no more public.

Let’s wait for other community members or @thunkable developers for further support.

I cannot help any further, because I have only limited understanding of the whole publishing process, but I think you have done a great job to make the problem understandable and other users, facing the same problem will be gratious for your sharing.

good luck,
User81

[Rafael_Fernandez_Cas]

Thanks, if you want I can send you my credential foi ios an gmail and have a look, I have no problem

[Mark]

@Rafael_Fernandez_Cas Sorry to hear abut your difficulties. Apple’s app publishing process is fairly complicated. I am not an expert on it, though, so I will invite @albert and @mike, into the conversation.

@User81 Yes, the reason for including the ‘gmail’ in there for the default bundle id is to help ensure uniqueness. So, for example, foo@gmail.com and foo@aol.com will have different bundle ids.

-Mark