I have trouble almost 2weeks about publish in Appstore

[c853a2a5f276a158117e]

I have trouble almost 2weeks about publish in Appstore.

I tried so many time, but now I can’t get e-mail which telling it was successful or not.
I followed thunkable docs, but the results are always failed.
Actually I got e-mail from apple only two times(I tried 10 or more time.), included this message.

And I can’t understand What cause the problem.
So this is what I did.

1. I download csr file from thunkable and upload that.
   

   

2. I haver only 1 certificate and type is distribution.
   I checked ‘app store and adhoc’
   

   

3. I created wild card ID(wingway) so app ID is wingway.w
   

   
   
   
   

4. prov file is also active with my certificate.
   

   

5. In appstore, the Bundle ID is match with I created in apple developer.
   Also I created App specific password.
   

   

6. I upload all of icon(1024x1024,192x192), app information, screenshots. And my app didn’t include Push Notifications.

I read and read docs, tried and tried to fix the probelm. But I can’t find the defect.
So I need specific help… what should I fix?

[domhnallohanlon]

Hi @c853a2a5f276a158117e,

I have trouble almost 2weeks about publish in Appstore.

Sorry to hear you are having issues with publishing your app to the app store for so long. I had a look through our chat support too and can’t seem to find any messages from you in relation to this - is this the first time you have reported this issue?

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I created wild card ID(wingway) so app ID is wingway.w

If you are creating a wildcard id, it should be com.wingway.*

We have a more detailed walk through on our YouTube channel

[c853a2a5f276a158117e]

In appstore, the Bundle ID is match with I created in apple developer.

Thanks Domhnall.
I created new Wild card Id in that form and I send it.
I wish It works!

[c853a2a5f276a158117e]

Well This is sad news.

It said
Verify your dundle identifier ‘com.allineedinterview.*’ is correct.

But I already created Wild card Id in that form.(com.wingway1.*)
However, In App store connect, create with Wild card Id needs suffix.

So I added suffix ‘w’ and the Id changed to ‘com.wingway1.w’
And they said The Bundle Id is ‘com.wingway.w’
so I use the Bundle Id com.wingway.w

The new Wildcard Id was ‘com.allineedinterview.*’
But after I added suffix(wing), It changed to ‘com.allineedinterview.wing’
So do I need to change all of the app Id into ‘com.allineedinterview.wing’ ?

If I need to, It can’t be the solution.
Because I already tried that.(Changing all of WildCard Id ‘com.wingway1.*’ into Wildcard Id+suffix ‘wingway1.w’

[domhnallohanlon]

You’ll also need to set the same bundle ID in your app settings.

[c853a2a5f276a158117e]

Yes, I knew that I need to set the same bundle ID in my app settings.

So this is what I wondering about now.

1. I created Wildcard Id (com.allineedinterview.) so I set app setting com.allineedinterview.

2. In the app store connect, I tried to set bundle Id in ‘com.allineedinterview.*’.
   But the error comes out that I need suffix.

3. I texted suffix ‘wing’, so the App store connect said bundle ID is changed into ‘com.allineedinterview.wing’

4. And your answer is that I need to change all of the App Id “com.allineedinterview.*” into “com.allineedinterview.wing” in all steps(mobile prov, app setting…)
   Is it right?

[c853a2a5f276a158117e]

Hi Domhnall. Thanks for reply.

I set same bundle Id and I got message from thunkable.

But I got e-mail from apple again.

I created distribution cer, use same bundle Id.
I exactly followed thunkable docs.
also I use thunkable csr file.
What is the problem??