I developed a mobile app(Thunkable) and submitted for App Store Connect for review. It is under testflight test and App Review. It was rejected with the reason that one of a device ( iPad with ios 17.6) cannot display the page. It displays white page. Any reason would course this, and how to resolve the problem?
@ditptraining001 As has been mentioned in your other post, we’ll need more details to be able to help. Please include a Project URL and/or screenshots of the blocks you think may be causing this issue.
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The “white page” problem has been resolved. But a new issue is that this app was rejected with conformation issues which I have to meet, e.g. design, and icon. I have corrected these issues and have resubmitted the app to the appstoreconnect via the Thunkable publishing channel, following the required steps correctly. The thinkable channel notifies that the app has been successfully submitted. However, I cannot find my new version in the appstoreconnect to go further for "submission for review and testflight. I have around 2-3 versions to update my build. Without showing it in Appstoreconnect, I cannot submit the newest build for review. What would be the reason and how I can do next? My app is smartmedswu2023. Can someone give me advice or clarification?
Hello @ditptraining001
Based on our records, here is the error: “No suitable application records were found. Verify your bundle identifier is correct.”
Could you please ensure your bundle ID is correct and push a new version to the App Store?
With your plan, you can take advantage of Messaging support by clicking on the Help/Chat icon
Thank for this advice.
I re-submit app via same channel (Thunkable tunnel). I carefully create the set of consistent certificate, identifier, and provision profile. However the reply from Thankable is that it is unsuccessful again. My app name is smartmedwuV3 and my Reference ID: 1d92a28f-c2ac-490a-a9de-65b31dc0738b. Can you please deeply dig into any error details I have made.
Hello @ditptraining001
Sorry to hear you are still having an issue with publishing on iOS.
Based on this reference ID, it seems that the issue is with the provisioning profile
Provisioning profile doesn’t include the aps-environment entitlement. Profile qualification is using entitlement definitions that may be out of date.
Could you please update the provisioning profile and select all the necessary entitlements, for example, Push Notifications?