What do I do when the screen goes blank?

Questions about Thunkable
1

I can’t access to my projects page.
When i login i see only a blank page with the icon of chat support.

1 Like
2

Hi there,

Can you try performing a hard refresh in your browser?

2 Likes
3

This never happen to me.

Now it works.

Really thanks.

1 Like
4

In 1 minutes it is again in white screen.
If i try to do hard refresh i can see my project, but when i press live test, it goes white

5

This happens to me and my students several times a day. A hard refresh resolves it.

2 Likes
6

Try to clear your browser cache
And will work after that

I was have this problem every day on MacBook
When I use Safari

But when I’m using google chrome I’m not facing the problem

2 Likes
7

Was 1st thing i’ve done.

after my first force refresh of chrome, now i have to do it every time i click on live test.