[Solved] Sound playback not working

my version is also saying 266-4

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Yeah, that’s the newest version and the one I’m using.

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Thanks for the confirmation. Can I get an answer on this, because at the moment, this thread is marked as Solved, but it’s definitely not solved for me.
I am developing an app that plays sound, and the sound playback works in the web browser preview, but on the iOS app, no sound plays. I did the test project to play a sound in the iOS app, and that sound does play on my phone. Everything else that I’m using in the app seems to work on the iOS Thunkable Live app.
Relevant info: Web browser is Chrome, latest update of iOS on an iPhone 8, app 266.4 downloaded from the China app store, I’m located in China, mainly using a VPN for work (VPN makes no difference to this issue).

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It depends on how you’ve set up your blocks. Can you post a screenshot of them?

I looked at someone’s project recently who claimed to have this bug still even with the newest version of Thunkable Live and they had not set a sound source but were trying to play it.

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Thanks, sure. Here are some block screenshots. As I say, it works in the browser version.


It looks up the sound in a database, then gets the sound as Sound1, then plays Sound1 when a button is pressed.

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Hi @philip_hand5, did you find a solution to this?

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No, never found a solution. I’ve given up on Thunkable, deleted the app.

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This is the silliest solution ever but it worked for me.

I created a very simple test app and started testing mp3 files I had on my computer.

The sound component works on iOS for me as long as the file has an underscore in its name.

So the file “ScannerSound.mp3” does not work… but if I rename it to “Scanner_Sound.mp3” it works like a charm. Not sure why, but it does.

Curious to see if this works for anyone else.

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Adding the underscore in the file name worked for me!
Nothing else would fix it.

Still a problem in late 2022 and that solution still works. :sweat_smile: Thank you!

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