GraphQL error: There was a problem fetching the data, please check your input and try again

Questions about Thunkable
1

Hi!
I’m syncing my app to a Google Sheets file but when I try to connect it, it shows me this:
GraphQL error: There was a problem fetching the data, please check your input and try again.

The file has 4 pages: Foglio1, Foglio2, Foglio3, Foglio6 and this happens when I try to get Foglio2 and Foglio3.
Same problem i guess, it shows me the name as Foglio4 instead of Foglio2, dont know why.

Somebody can help?

This is what happens when i click on “Sync from source” in the Design of the List

thunkableaiuto1
thunkableaiuto11098×225 18 KB
!

This is the actual page, dont know why it syncs uncorrectly

thunkableaiuto2
thunkableaiuto2981×717 82.8 KB
!

2

Hey @maurizio.polverini89, sorry for the delay getting back to you.

Is it an option to remove the spreadsheet and add it back in again?

Or could you try loading it in a new “test” project just to see if that works?

Thanks,

3

Hi Dom, apparently if fixed itself after few days.

Thank you very much!

4

I am having the same problem. I hooked up a simple Google Sheet to my project and get the below error:
There was a problem fetching the data, please check your input and try again.
I tried removing and re-adding and also changing the name of the sheet to contain no spaces. My Google account is all authenticated as well. Any help is appreciated.
image
image

5

Did you remove the sheet and add it back through the Data Sources tab @tdksa90j5mj (not in your project, but at the account level)

6

Thanks for getting back to me. Based on your suggestion, I deleted all data sources from the account level, but I cannot add data source from there (see below)

image.png
image.png691×277 9.05 KB

So I added from the project level to no avail. I even made the Google sheet open to all in case it was an authentication issue (I am using my GSuite account for all auth)

I will keep poking around, again, thanks for your reply.

7

Sounds more like an issue with row headers so - do you have merged cells or headers taking up multiple rows?

Can you share a copy of the sheet with me??

8

Thanks very much for the help and attention. I have switched to a local list for now, so i can keep working, but here is the google sheet I was trying to work with:
https://docs.google.com/spreadsheets/d/1WEeEb58aA_RhIT9HB3qabXfgm-dH1h2kcvJyWz1Vi4I/edit#gid=0

the app is simply to add and edit inventory in google sheets, with some AI twists I plan to add later with an API call.

9

I suspect the issue might be with the images @tdksa90j5mj - did you try using URLs (or base64 encodings!!) or your images instead?

10

Thanks for the help. To your point, I went ahead and just deleted the whole Google Sheet, created a new one with just headers, made it public/shared by anyone with link and I still cannot connect to it.
I will stay with the local file for now.
john