Hello all I hope you are good. I made a new update of an app and sent it to playstore. When I start the new application, it does not run and stays at the initial logo of the application. Are you so kind to help me, please? I think that when thunkable builds the android app the bug happens. Thank…

I can only assume it is a corrupted .aab file of some sort. I tried your link to install it in my phone using an aab installer but I got that my version is outdated. The installer I use will cross check with same signature app in play store.

Do you know if your tester was able to update?:pensive:

I can confirm your findings. When I installed your app from the .aab file it stops on the first screen. [Screenshot_2022-08-16-21-36-17-17_3ac32535106be263062a3dae8e8cd935] But when I installed your app from .APK it worked fine.

Yes for the .apk works good and publish IOS , thunkable live and app. Only bug appears in publish android. Are you so kind to tell me what is the next step? Thank you for the test!

[image] ingraulbarbosa70a: what is the next step? This is a BUG in the build servers and the development team needs to take care of it. @jared @cassandra

It might be related to this? [image] Google API Level 31 is required now [Aug 2022] Issues / Bugs Hi everyone, Thanks all for sharing your experience on community. We appreciate your patience. Our engineering team is working day in and day out to get this resolved - we w…

[image] zander: related to this This would be true if it is a new app. The app in question is an update not new. Again, I used a bundle installer which has nothing to do with Play Store but got the same outcome.

Looking into this this morning @ingraulbarbosa70a I’ll be hooking the app up to a logger to check what, if anything, gets outputted by the error logger while booting up the app.

Hi @jared Thank you very much, If any information is missing, I can help.

can you make the app available in the United states? otherwise i can’t teset it

Application launch bug [Aug 2022]

Questions about Thunkable X Issues / Bugs

zander August 16, 2022, 8:37pm 37

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Application launch bug [Aug 2022]

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