One of my friends has shared a project link with me which she has made. I am not able to remix the project by clicking on ‘Click to remix’. It has happened with a few other projects as well. I get the following error when I click on ‘Click to remix’ or ‘Make a copy’:
Save remix error
Problem communicating with server. HTTP status: 500, server message:
I suggest you first check with your friend that the project shared is not marked as “Private” and if not then contact Thunkable support directly from the chat balloon on the designer screen.
Hello @muneer, thank you for your kind suggestion, but yes, I have confirmed with the sender. The project is not private, and the chat balloon is not visible on the screen before remixing the project as shown in the below screenshot. So I would still need help with the given error code from the @Thunkable_Staff team.
Now that you have the screenshot of the error, use any other project you have and write to the support using the chat bubble. They respond much faster this way.