The problem has not been solved! It negatively affects my work if my app is not published as soon as possible

My app is not published to App Store Connext.
I’m asking for help from the moderators on Thunkable.
I have fixed it as instructed. and tried every method
But a week has passed and the problem is still not resolved.
What should I do next? Because it negatively affects my work if my app is not published as soon as possible.

Reference ID: 18ea17ac-3ced-48cf-8142-615b99a18f9d