I was trying to work on some stuff tonight and, well, I can’t publish to iOS now. When I try, it tells me I need to upgrade to PRO. However, I already have a PRO subscription, active until February 2022. Is this a bug with the new release?
It might be? Did you try signing out and back in again?
I’ll take a look on my end and report back in a minute
How many Thunkable accounts do you have?
I just did. No change.
Just this one…
Also, from my perspective, I don’t see anything new available to me. It all looks the same. Are all of the new features live?
Thanks - have confirmed this and logged it as an issue so it will be fixed shortly. Thanks for flagging this with us.
Which features in particular were you looking forward to?
Setting up in-app purchases was the biggest one. However, there are supposed to be different font types available for buttons and labels. I don’t see anything that allows me to change font types.
Absolutely! I’m excited for these new things!
Aha!
These are planned updates that we’re hoping to roll out this summer but yesterday’s release was just for the new pricing plans and tiers.
Apologies for any confusion here - but both of these should be out in forthcoming updates in the coming weeks
I’ll keep impatiently waiting…
No worries! Appreciate the clarification! I’m eager to push out my latest updates, but I am waiting for those updates before I do.
Hey @ronnie - this has now been fixed.
Can you try again please and confirm that it is working for you again?
Thanks!
@domhnallohanlon, good to go!
Awesome - love to hear it!
Don’t forget to tell the world about your app over in #madewiththunkable when your app goes live!
I already did! It was featured last week!
@domhnallohanlon, I just finished a couple of hours of editing and went to publish an update before I head to bed and I can’t. This bug is back.
When I go to membership, I can verify it shows I am still PRO:
I can’t push anything out to TestFlight or Android, but the web app link works fine…
On a whim, I figured I would just try to download an .apk to test out Android. Downloads for iOS and Android are telling me I need to Upgrade to PRO as well…FYI.
Has anyone else tried to publish or download iOS or Android? I have been trying since Saturday morning and it keeps telling me my account needs to be upgraded. Just wanted to see if anyone else has tried.
Hi @ronnie
Sorry you’re still experiencing this issue. Can you confirm which plan you are part of? Reading above I think you’re on Pro but I just want to double check.
@jared I am Pro until February 27, 2022, according to my account. This happened before after a Thunkable update. I’m wondering if it’s similar to back then. I see it mentions in-app purchases now, so it could be.
Edit: Here’s what I see:
There haven’t been any major updates in over a week. That’s a strange bug you’re experiencing. I’m wondering if you’ve reached out via intercom about this yet.
In any case, let me ping @cassandra here. She should be able to help out or point you in the right direction. Give her a day or so as she’s likely busy, (as is Domhnall) but she’ll help you out!
The new feature announcement about in-app purchases hit on Nov 18 and this was my first attempt to publish since then. I had published last weekend with no issues. Was working on some bugs with IAP and wanted to push an update on Nov 20 to test some Android results and I got the message that I need to upgrade my account.
Yikes! perhaps this is a bit outta date.
I tried publishing Android yesterday and was able to receive the AAB file without any issues.