Rewarded Video Ad not showing in new Drag-and-Drop builder

Questions about Thunkable Issues / Bugs
1

Hello Thunkable Support Team,

I’m using the new Drag-and-Drop builder, and I’ve integrated a Rewarded Video AdMob component into my app called “laF’a yüR’ü (Rüya Fal)”.
The Ad Unit ID is correct (Rewarded type), and Test Mode is ON. However, when I click the “Watch Ad” button, the button becomes disabled, but no ad appears — neither in Thunkable Live nor in the installed APK (built with Test Mode ON).

Here are the details:

Builder: New Drag-and-Drop version

Platform: Android

Component: AdMob Rewarded Video

Ad Unit ID: ca-app-pub-1373870939847481/5871174395

Test Mode: Enabled

Behavior: Button becomes disabled after clicking, but ad window never appears

Blocks used:

When Button Click → call AdMob Rewarded Video Show

When AdMob Rewarded Video RewardUser → increase user credit

No “Load Ad” block available in this version

Could you please check if there is a current issue with Rewarded Video Ads on the new builder, or if an additional event (like AdLoaded) or setup step is required?

I would be happy to share my project link or screenshots if needed.
Thank you very much for your help!

Best regards,
Ercan Yalçın
Developer of laF’a yüR’ü (Rüya Fal)

2

Hi @ercanylcn7261p6qu
We were able to replicate the issue and have flagged it to our engineering team.

Will provide an update as soon as possible.

As a workaround, you can use the testing AdUnitID: ca-app-pub-3940256099942544/5224354917
Regarding the Load Ad