I’ve been working on a video for my iOS version of the mobile app I’ve been trying to make. Android has been working like a dream, however, iOS has been giving me some issues. As I don’t have free access to an iPhone, it is taking a little more work.
Here is the issue: I added a .mp4 to the app assets (2.6 mb). I added a screen with only the video player component on it, set to play on page open and stop when the return button is tapped. On Android (Samsung), it works just fine and on iOS it works in the Thunkable Live Test app. However, when I uploaded it to Apple Flighttest, the video no longer displays or plays. I’ve done research on the community but nothing has been figured out for a solution.
I checked, and my filename has no spaces (Tooltipsvideov3.mp4).
This post never had a resolution:
And this post is talking about using a cloud to call the video to play:
I don’t want to use a cloud because I want people to be able to use the app without needing mobile data. Besides, the .mp4 is only 2.6 mb. I feel that it’s not necessary to use a cloud service to pull a tooltip video. I feel that this is a iOS problem and not strictly a Thunkable issue. Is it a permissions issue from Apple? Could it be a formatting problem or filetype issue?
I am not familiar with iOS devices so any help would be appreciated. If a solution is found, I’m going to post it somewhere so that other people can fix this too.