Push notification Onesignal

Questions about Thunkable Issues / Bugs
1

Hello everyone,

Is anyone having problems with push notifications using OneSignal recently?
I have a functional app, but it is not retrieving the user ID required to send the push notification at the moment. The problem started yesterday, and until now, I have not found a solution for the described problem.

Any help will be valuable.

Thanks.

2

Hello @claudia.barrias.22r5
At the moment there is an issue with the “push notification user id” block

We have successfully identified the root cause and created a solution. Currently, we are in the process of testing it and working on a plan to release it in production, ensuring that everything will function as usual.
I will provide an update as soon as possible.

3

Thanks @ioannis

Can you give me an estimate of when it is expected to be released?
I am asking this to decide if I have time to wait for the new solution as I have a deadline for this project :upside_down_face:

4

Hello @claudia.barrias.22r5 :wave:
Sorry for the trouble caused by this.
Unfortunately, I don’t have a specific date but it will not be earlier than the middle of the next week.

5

Thank you @ioannis

Is there a specific area or place in the forum where we can follow the progress and be notified when the situation is solved?

6

Same with me, My App is Crashing when Onesignal API with User ID Parameter is Called.

7

Hello @claudia.barrias.22r5
I will send an update on this community post and tag you

1 Like
8

Hey,

Is there any UPDATE?
I have. to Release my App’s new Update ASAP, this One Signal Issue is Blocking me to do that, please Resolve it.

9

Hi @claudia.barrias.22r5 @whoocoder , thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug.

Please keep in mind that you may need to do a hard refresh of your browser for the changes to take effect in your project. If your downloaded or published app is affected by this bug, you will need to re-download or re-publish your app for these changes to take effect.

10

Hi @ioannis
Thanks for sharing.
Can we use the same blocks as before, or has something changed?

11

Hello @claudia.barrias.22r5
You can use the same block. Nothing has been changed.

1 Like
12

Hello
When compiling the application, the player id now works, but in thunkable live it still appears “undefined”

13

Hello @dgasparottillg1
Glad that is working for you now.
Updating the Thunkable Live app will take a bit longer.
Please download/publish your app to properly test push notifications