Permission for calling

Hi i got this message from google:

Hello Google Play Developer,

In October, we announced updates to our Permissions policy that will limit which apps are allowed to request Call Log and SMS permissions. This policy will impact one or more of your apps.

Only an app that has been selected as a user’s default app for making calls or text messages, or whose core functionality is approved for one of the exception use cases, will be able to request access to Call Log or SMS permissions.

Action required

Below, we’ve listed apps from your catalog which do not meet the requirements for permission requests. Please remove any disallowed or unused permissions from your app’s manifest (specified below), migrate to an alternative implementation (e.g. SMS Retriever API for most cases of OTP verification), or evaluate if your app qualifies for an exception.

Next steps

  1. Read through the Permissions policy and the Play Console Help Center article, which describes intended uses, exceptions, invalid uses, and alternative implementation options for usage of Call Log or SMS permissions.
  2. Update your app or submit a Permissions Declaration Form.
  • Option 1) If your app does not require access to Call Log or SMS permissions: Make appropriate changes to your app by removing the specified permissions from your app’s manifest or migrating to an available alternative implementation by January 9, 2019 .
  • Option 2) If your app is a default handler or you believe your app qualifies for an exception: Please submit a request via the Permissions Declaration Form. You do not need to have implemented APK changes in order to submit a form. Declaration Forms received by January 9, 2019 may be eligible for additional time to make changes to bring their app(s) into compliance. If you have recently submitted a Permissions Declaration Form, we are in the process of reviewing your information and will respond to your application.
  1. Make sure that your app is otherwise compliant with all other Developer Program Policies to prevent your app from being removed.

Alternatively, you can choose to unpublish the app.

Our Developer Program Policies are designed to provide a safe and secure experience for our users while also giving developers the tools they need to succeed. That is why we will remove apps that violate our policies. In cases of repeated or serious violations of our policies, we may also terminate your developer account and any related developer accounts.

We appreciate your willingness to partner with us as we make these improvements to better protect users.

Affected apps

Affected apps and permissions are listed below, up to 20; if you have additional apps, please ensure that they are also compliant with the Permissions policy. PROCESS_OUTGOING_CALLS, READ_CALL_LOG, WRITE_CALL_LOG

How i can get permission for my app ?

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Hi! how you solve it? i got the same question

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Hi @snk666,

If you rebuild and reupload your app this should be resolved now:

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Thanks @domhnallohanlon I´ll try it


Wait… we have to rebuild the entire app? or can we just reupload?

Sorry, that was a bit ambiguous. By “rebuild” I meant you should just build the .apk again (i.e. download you app again!) as opposed to making/rebuilding the whole thing again from scratch.

Apologies for the confusion/minor heart attack! :joy:


Hi @domhnallohanlon

I have received this mail by google and he tell me that i have to “Remove the specified Call or SMS permissions”.
If i understand your solution, just re-download on thunkable is ok ?
I do change the number version of apk ?


Up :wink:

Thanks :wink:

What happened when you downloaded the app and resubmitted it?


So if i understand, just re-download the apk on thunkable and upoad it on googleplay is work to remove permission sms ?
I do change the number version of apk ?

Yep, that’s why I recommend it.

You can increment you version number in your app settings.

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Ok thanks for help :wink:

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Did it work ok for you?

I don’t know if permission is removing.
Where i can see this ? In control panel GooglePlay ?


I have a problem, i have receved an email of google that is say that he have delete my application because the permission call/sms is still on my application, but i don’t understand why because i have re-download on thunkable and re-upload it like you says.

Have you any idea ?