Hi innodigital.chicsd9, welcome to Thunkable!
Be sure to check out our posts about How to ask Great Questions v2.0, our Community Guidelines, and our Docs as you get started.
So sorry something has gone awry with your account. Please email support@thunkable.com and let us know what project(s) you no longer have access to and what happened with your plan. We’ll be happy to help.