I don’t how but today I opened my account all my projects were gone. Please help . - my email - siddharth.gamer09@gmail.com
I use thunkable everyday and i didn’t even logged out. But today when i opened thunkable there were no projects of mine. I even tired to logout and then re login but still there were no projects.
https://x.thunkable.com/copy/e84594f95238e30eb1c5a13998e82c09
This is the link of one of my projects in which i was working.
Please help
Hello @siddharth.gamer09x!
I am sorry to hear about your issue.
We received a request from you on 19 May to delete your account and we were obligated to delete the account with your email address.
In the Thunkable Live app, there’s a “delete account” button in the settings area.
Maybe by mistake, it has been clicked.
But after that, there’s a confirmation pop-up that double-checks whether you actually want to delete your account or not.
But I never did that I don’t know how it happened. Sir is there any way I can get my projects back.
And also screenshots you uploaded are not opening. Even when i open them in new tab it says - GONE. Error.
Sir please can you help recover them?
Hello @siddharth.gamer09x!
I updated the screenshots, please let me know if you still can’t see them.
I also asked the engineers if it would be possible to restore your projects.
Did you try to find the email we send you on 19 May?