Just to be sure
Go to the Account icon in the top right of the screen
Click and then click on membership
Pro should appear at the top
I am sure you have checked this but have to start with the basics
1 Like
yes, but still
@jane
sorry then I think there may be a problem at thunkables end. I have to leave this to Thunkable to solve for you.
Jane may be able to assist there
@zbk0612eip8w when did you upgrade to PRO?
You might just need to do a hard refresh to make sure your account is up to date?
Have you tried anything like logging out and back in again yet?
ok i will try