I have thunkable pro but still says information

[zbk0612eip8w]

Why does it still says that i need to upgrade even i have pro already

[towball]

Just to be sure
Go to the Account icon in the top right of the screen
Click and then click on membership
Pro should appear at the top
I am sure you have checked this but have to start with the basics

[zbk0612eip8w]

yes, but still

[towball]

@jane
sorry then I think there may be a problem at thunkables end. I have to leave this to Thunkable to solve for you.
Jane may be able to assist there

[domhnallohanlon]

@zbk0612eip8w when did you upgrade to PRO?

You might just need to do a hard refresh to make sure your account is up to date?

Have you tried anything like logging out and back in again yet?

[zbk0612eip8w]

ok i will try