I can't do any designing on my app because I can't view my designs

Questions about Thunkable Issues / Bugs
1

Problem with design Help
Problem with design Help1365×632 42.8 KB

This is my design screen and I can’t design a thing because it is not accesible

2

help would be appreciated

3

Could you please do a hard refresh of your browser?

4

I’m running into the same issue

5

I have refreshed my browser but it is still not working. I have a classroom of students experiencing the same issue, and their week of work is now gone. The code is still there but it won’t load the screen. Any help? I want to use Thunkable for our mobile app unit but this makes it difficult

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6

Hello @cabattaglia78p2
We can understand that it is frustrating and appreciate you taking the time to investigate and provide more information and a screenshot.

Have you tried using a different browser?

We have flagged it to our engineering team and will provide an update as soon as possible.

Thank you again for alerting us to this issue and for your time and patience while we work to resolve it.

7

Yes, i have encountered this issue too on my mac on safari. i switched to chrome and it is working fine (i have previosuly mostly found it faster working on chrome for thunkable)

1 Like
8

This is happening to me as well. Google Chrome, no other web browsers are working for me either.

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9

Hi @macalbus.mav9fvck
Please follow the steps mentioned here: https://help.biteable.com/en/article/hard-reload-clear-cache-2w7ty2/

10

Hello,
Thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug.

Please keep in mind that you may need to do a hard refresh of your browser for the changes to take effect.