Critical error since last year

[bshstaplerwerkstattt]

I have had the problem since at least September that I receive the following error message on two different tablets…
The error occurs immediately after starting, without any interaction, both with a downloaded app and with the “thunkable live app”.
Is it a known issue? Is there a solution?
Could it be due to the fact that the hardware where the error occurs does not have a built-in camera?
On my smartphone, however, everything works without any problems.
Thank you very much for your help…"

[matt_conroy]

Hi @bshstaplerwerkstattt,
Yes, you are seeing this error because your app is attempting to access the device’s camera where there is no camera hardware. Unfortunately, there is no fix available for this issue as it is related to the hardware on the device itself.

[bshstaplerwerkstattt]

This was not a problem for app versions at the beginning of 2024. I’m currently experimenting with a Raspberry pi, so I don’t have a camera installed at the moment, as my project doesn’t need one. Is there a list of hardware specifications that are absolutely required for thunkable apps to prevent such problems?
Thanks for your fast answer and your help

[matt_conroy]

It’s most likely that we have since updated the package for accessing the camera and so when that was updated, if there is no camera present, this error is displayed and the app closes. You may be able to get around this if you add in error handling for the taking of the image itself.