Blank Screen when loading App on iPad running iOS 13.3.1 on Wi-Fi

My App is on review and they found out this error:

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 13.3.1 on Wi-Fi.

Specifically, the app continued to display a blank, static page after launch.

Any ideas to make my app run on this platform.

Thanks.

Can you share a project share link. I can try it out on my iPad for you!

Does it work when you test the app? Have you tried it on an iPhone and iPad both?

Did Apple share a screenshot with you?

1 Like

Link to my App
https://x.thunkable.com/copy/80d44c1801f9c9d2ca77ead569c0fa7b

Link to Apple Screenshot
https://iosapps-ssl.itunes.apple.com/itunes-assets/Purple124/v4/63/89/c5/6389c581-20cf-d911-3ac6-c78dac3af55b/attachment-1059834385887286823Screenshot-0214-165406.png?accessKey=1582040196_9221475435608719610_69sVkcO38Wf1fnSwk8zGRIt5X9Ig27kjnJnzdjjntLTwvGB8%2BbJR%2F%2FwdWeQNddBVTwi9Gz3FoDtJdOsjVhxm%2FufKG7fV3n5p0oCg4Qe9aDJ%2FE%2Fb7asaedCgDISVjCsc%2B1mk0fVNgQme6oCVAHODPTc05aoZ21sNq45RvXQw%2F0xn6aNTXM17bDHAuijwuVlia3sX4h7z94e49uck7TSdVSg%3D%3D

problem 1. You can’t publish apps like that. This app is simply a webpaged ‘wrapped’ in a mobile app. Apples point of view on this: “Our apps need to be more than a website. That’s why we gave you a web browser on your phone”.

the app displays fine on my iPhone.