App not working Fist Installation

The application does not work on the phone after downloading APK file and installing it, but it works in live testing

Hello, kindly elaborate more on your issue. Sharing your project link and mentioning what exactly doesn’t work would help.

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I chatted with one of thunkable team, waiting for him to solve my issue

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The app works on the live test, but it doesn’t work on my phone after downloading apk file
video

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  1. Do you want to update an existing app or it is new app?
  2. Are you sure that everything set up on project setting?
  3. Are you sure that your last work saved online?

Please check