[SOLVED] RevenueCat issue - is it possible to have detailed error log?

Questions about Thunkable
1

Hi everyone,

i recently started using RevenueCat for the in-app purchase components.

I think i followed all the steps both in Thunkable and in RevenueCat docs and i moved to the blocks.

Here’s my first wall i found once published the app for internal tests:
image

Unfortunatly it appears not to work and the error i’m getting is:
“There is an issue with your configuration. Check the underlying error for more details”

The issue is that i don’t have access to the underlying error as they refer to this docs.

As the steps are quite a few to set up properly the account, is there another way to see the actual detailed error i’m facing?
I went through all the docs twice and i can’t wrap my head around it

Hope this can be helpful to others as i saw on internet that this problem is quite common

Thank you

2

Hello @maurizio.polverini89
I can understand that it is frustrating. I am happy to help you.
Have you set up an Android or iOS app?
Do you see the same things on your RevenueCat account?

image
image1838×761 37.6 KB

image
image1879×745 37 KB

image
image1890×802 40.7 KB

3

Hi @ioannis,

Thanks to your pictures i managed toget it through and set the product.
I’ve been playing with blocks and i think i finally arrived to a satisfied conclusion.

My other question is, does RevenueCat also look after the acknowledgement of the purchases/subscriptions for Google Play?
If not, what are the solution I have to acknowledge the purchases and stop Google Play from refunding my users after 3 days?

Thank you!

4

Hello @maurizio.polverini89
Glad that it is working for you now.
Yes, RevenueCat is acknowledging the purchases/subscriptions for Google Play.

1 Like