When i try to download my app this message appears.I added 2 ads banners without knowing it is only for PRO.After i saw that i deleted the ads but still can’t download my app.
Tried:
-refresh
-log out and log in
-restarted browser
Hey @brandavid1998inmmj,
If you send me on your Project ID I can manually reset the Ad count in your project, which will allow you to download again .
Thanks.
1 Like
HI @domhnallohanlon
I have same problem
How can I pass the Project ID to you
Can you PM it to me here @fanfan4204b7r2n ?
Thanks @fanfan4204b7r2n - that’s a copy link, can you send (or PM) me the original project link (from the address bar)
Thanks
https://x.thunkable.com/projects/604eb5d476e981003ea0d5b4/96eb48be-a15e-42a7-b193-3930a1647681/designer
@domhnallohanlon
This one?
Hi @fanfan4204b7r2n,
Sorry for the delayed follow-up, but you should be able to download this app now. Can you try downloading it for me and confirm?
Thanks,
Jane
1 Like
Hi @jane
I can download it now.
Thanks
2 Likes
That’s great to hear! Thanks for confirming 
1 Like
can you help me too??
@raj210 Can you copy the URL of your project from your browser’s URL bar and send me a DM?
This URL should begin with x.thunkable.com/projects/
I will take a look at it for you?
@goutham And let you know that I am a new thunker so please understand me if I make any mistake.
Hi there,
It looks like you shared a copy link, which begins with x.thunkable.com/copy
Can you copy the URL of your project from your browser’s URL bar and share it with myself or Goutham?
This URL should begin with x.thunkable.com/projects/
Hi. I’m also experiencing the same issue.
Here are my Project IDs
https://x.thunkable.com/projects/6135d4e42e22a80010162394
https://x.thunkable.com/projects/6138ff7f82069d0012ab0d8f