hey @bader_mouti,. which application was this?
Are these apps in English or Arabic?
We’re actually quite a small company and there are an enormous amount of moving parts in our platform. The developers on our team are highly experienced and some of the smartest, hardest working people I’ve ever met, however they only have 24 hours in their day just like you and I.
We try to get to as many issues as we can but when something is broken or there is downtime that gets priority.
As I mentioned above, if you can help me our with reproducing this behaviour the we can work on finding out what’s happening here.
Thanks for your patience and understanding as we are not native Arabic speakers.