We use Thunkable in school, students who created their accounts in 2025 can create blank apps without AI. 2 new students registered in 2026 and it takes them straight to Thunkable AI. Where do they go to access a blank project that they can create?
Hi @sharon.cossutti3857
This is happening because they haven’t signed up on https://x.thunkable.com/ .
Could you please tell them to create an account on https://x.thunkable.com/ ?
Also, if you could send me a personal message with the emails they have signed up at ai.thunkable.com, I can reset their accounts.
Thank you for your time and patience in this matter.
Is this the link for the DM?
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@sharon.cossutti3857
No, you need to open the community, click on my profile image and then “message”:
Hello!
We would like to message you on the same matter regarding some student accounts from our school.
Can’t find the message option under your profile though.
Same problem here in my class.
Some students can create blank projets and some can only create ai projects. It seems something random, even with x.thunkable.com.
Hi @sharon.cossutti3857 @ruiantonio15snj21k @zotoschrisrsxvuf
This is happening because they haven’t signed up on https://x.thunkable.com/ .
Could you please send us an email to support@thunkable.com?
If you could send me their emails they have signed up at ai.thunkable.com, I can reset their accounts.
Thank you for your time and patience in this matter.
I have the same problem for my students and it does seem random.
goodmorning,
I have the same problem with my students. How is it possible to get the “old” design block interface?
Thank you in advance
Hi @sharon.cossutti3857 @julien.lanctot909y4 @zotoschrisrsxvuf @ruiantonio15snj21k @agasperinrypoup
To gain immediate access to the Drag and Drop platform:
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Open the settings page: Thunkable
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Scroll all the way to the bottom.
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Click on the Click here after the “Looking for our Drag-n-drop builder with Blocks?”:
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Click Switch
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Use one of the three sign-in options to access the Drag and Drop platform:
Thank you, again, for your time and patience in this matter.



