We found an issue in the following area(s):
I am in the dark. I collect absolutely no data from the user. There are no Ads in my program. Does perhaps Thunkable have some boilerplate code that triggered Google Plays alarms? Any direction would be appreciated.
Hi @robertrobinson48276k, thanks for posting. It is possible that while you, as the app developer, are not collecting any data, there may be components within your app that are collecting data and this is what Google has flagged (e.g a web viewer). Unfortunately, Google does tend to check and flag issues asynchronously–your app may be flagged after publication as well on a later version.
Would you be able to share the link to your project with us? Without that, it will be hard to get you the more specific answer you deserve.
Thank you!
Matt @ Thunkable
Thank you for your time. I found the answer in another thread. When Thunkable tracks when the app is downloaded etc… it collects a heck of a lot of data on the user. So though I personally was not collecting data, Thunkable was, so Google Play was right. A list of the data collected is in the other thread. Thanks again.
@robertrobinson48276k What was the thread you found that information in? Just wanting to see that for my own curiousity.
I can’t seem to locate the thread again, bit this is what I gleaned/copied from it:
Data is not encrypted
IP address, which may be used to estimate the general location of a device.
Non-user related crash logs, which may be used to diagnose problems and improve the SDK. Diagnostic information may also be used for advertising and analytics purposes.
User-associated performance data such as app launch time, hang rate, or energy usage, which may be used to evaluate user behavior, understand the effectiveness of existing product features, and plan new features. Performance data may also be used for displaying ads, including sharing with other entities that display ads.
A Device ID such as the device’s advertising identifier or other app-bounded device identifiers, which may be used for the purpose of third-party advertising and analytics.
Advertising data, such as advertisements the user has seen, may be used to power analytics and advertising features.
Other user product interactions like app launch taps, and interaction information, like video views, may be used to improve advertising performance.
Google have reject my app with this problem
Issue details
We found an issue in the following area(s):
My app don’t collect any data.
apple is no problem.
How i check? what a problem?
the SDK collects statistics. Following is a possible list of what information Thunkable collects. If you copy and paste, it might suffice.
Data is not encrypted
Data may be deleted by user.
IP address, which may be used to estimate the general location of a device.
Non-user related crash logs, which may be used to diagnose problems and improve the SDK. Diagnostic information may also be used for advertising and analytics purposes.
User-associated performance data such as app launch time, hang rate, or energy usage, which may be used to evaluate user behavior, understand the effectiveness of existing product features, and plan new features. Performance data may also be used for displaying ads, including sharing with other entities that display ads.
A Device ID such as the device’s advertising identifier or other app-bounded device identifiers, which may be used for the purpose of third-party advertising and analytics.
Advertising data, such as advertisements the user has seen, may be used to power analytics and advertising features.
Other user product interactions like app launch taps, and interaction information, like video views, may be used to improve advertising performance.