Error copying shared project via link - urgent help needed

Hello urgent support needed!
We’re with technovation and we are no longer abble to open our project.
When we click on a link on the app link it says “Error copying shared project via link”.
Screen Shot 2022-04-24 at 6.44.09 PM

I believe one of the students generated a share link, but then deleted the project.
Is there a way to recover it?

You’ll need to speak with someone who is part of Thunkable Staff. I don’t believe they work on weekends so hopefully you can get in touch with someone tomorrow.

Thank you for the reply. I’ll wait for them to say something.

@tatiang I have purchased a Pro licence in order to be able to speak to support.
Do you know how if there’s another way to contact Thunkable?
I’m looking for a support email, or chat, but the chat seems inactive


An update on this:
Thunkable support said that it’s not possible to recover the project in this situation.
So we’ll rebuild from the latest verison.


Sorry to hear that but thanks for posting an update.