Chatting screen

Hi,
I’m building an app similar to Uber but more general, where users can request services and couriers can accept and complete those requests.

The workflow I’m aiming for is:

  1. A user places an order → the order is saved in the database.
  2. Couriers see available orders in their own interface.
  3. When a courier clicks on a specific order, they are redirected to a chat screen where they can talk directly to the user who placed that order.
  4. Each courier should have a separate chat thread with the user for each order they respond to.

I have two main questions:

  • How can I create a chat system in Thunkable that supports multiple individual chats (couriers ↔ users) for each order?
  • How can I design the courier’s screen so that when a new order appears, there’s a button that takes them directly to the chat screen for that specific user/order?

I’m new to Thunkable and would love some guidance or examples to help me get started.

Thanks in advance!