i told them that i need them to call me in order to make it easy to understand what is happening
and this is their reply:
"Thank you for contacting App Store Review. We understand that you would like to receive a call to discuss about the rejection of your app, "Told Secrets."
Because we often reference documents and resources with long URLs or consult with individuals who may not be available at the time of a call, we try to resolve issues through written communication first.
Therefore, we have added your questions to the app record for your app. The review team will follow up with you as soon as possible.
In the future, you can post your questions directly to your app record using the Reply feature in the Resolution Center. This option is available when your app is in a Rejected or Metadata Rejected state. When you communicate in the Resolution Center, it is not necessary to provide this information by email or through the Contact Us form.
We also noticed that you submitted an appeal that, at this time, is still pending completion. As with app reviews, it is not possible to estimate how long an appeal will take. After the evaluation is complete, the requester will be notified of the decision."