iOS restarts by itself, Android works fine

Questions about Thunkable
1

Hello suddenly my iOS version re-starts by itself. Android is no problem.

My App stores a value after it registers with my server the first time. Next time you start the app, registration process is not invoked. Some 5 days ago, the iOS version doesn’t store the value and goes 100% to the registration process while the Android version works correctly as always.

The only thing I added 5 days ago is a function that downloads a csv file. Funny thing is that i dont get to call that function on iOS because it always goes to registration and after i fill out the form and hit submit, the App restarts. Remember, it only happens in iOS and my Registration process has been working for months.

I need to share this project with somebody that is willing to take a look.

Thank you in advance,

Carlos

1 Like
2

Hi, @Carlos_Bieberach! :wave:

I think you have the latest iOS 13 on yours.
The developers are fixing (almost fixed) this issue, that the app immediately closes after opening.

@Mark should help you on this regard with iOS updates.

3

Up to now, the issues with iOS 13 that we had seen or heard of all involved the app crashing immediately upon starting up, so this one sounds a bit different. @Carlos_Bieberach, if you can post a copy/share link (see here for how) to your project. along with directions on how to trigger the crash, it might help us to diagnose your problem.

-Mark

1 Like
4

Thank you Mark. I checked all 3 iPhones and they all are 12.x

The app shows the splash screen, so it looks like it “re-starts” after something she doesn’t like. It doesn’t happen on Android.

Will post link here in the morning. I removed the “login” and “register” blocks which were the cause of the restart.

Thank you again,

Carlos

1 Like
5

20191003_234359
20191003_2343592112×3756 2.19 MB
20191003_234345(0)
20191003_234345(0)2988×5312 2.95 MB
20191003_234310
20191003_2343102112×3756 2.54 MB

6

I was able to capture some errors.

Even after not using login and register i still get the splash screen.

I am still using “clone” to create my buttons and buttons parameters are coming from a web api call. That could be the problem.

Will share link next.

7

Hello Mark,
I made my project Public and generated a link but can not copy the link, it is not readable.

Is a snap-shot ok ?

How can i share it privately with you ? All my credentials will be exposed including my API server.

Are you part of the Thunkable team ?

Thanks,

Carlos