App released to Google Play - crash logs

Hi,
I’ve recently published my app, currently available on Google Play (waiting for App Store approval).
Today I noticed that one user experiences crashes.

App link: Background Eraser & Changer

Logs from developer console:

com.swmansion.rnscreens.ScreenFragment.<init>
java.lang.IllegalStateException
Exception java.lang.RuntimeException:
  at android.app.ActivityThread.performLaunchActivity (ActivityThread.java:3792)
  at android.app.ActivityThread.handleLaunchActivity (ActivityThread.java:3968)
  at android.app.servertransaction.LaunchActivityItem.execute (LaunchActivityItem.java:85)
  at android.app.servertransaction.TransactionExecutor.executeCallbacks (TransactionExecutor.java:135)
  at android.app.servertransaction.TransactionExecutor.execute (TransactionExecutor.java:95)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2307)
  at android.os.Handler.dispatchMessage (Handler.java:106)
  at android.os.Looper.loop (Looper.java:246)
  at android.app.ActivityThread.main (ActivityThread.java:8512)
  at java.lang.reflect.Method.invoke
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:602)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1130)
Caused by androidx.fragment.app.Fragment$InstantiationException: Unable to instantiate fragment com.swmansion.rnscreens.ScreenFragment: calling Fragment constructor caused an exception
  at androidx.fragment.app.Fragment.instantiate (Fragment.java:633)
  at androidx.fragment.app.FragmentContainer.instantiate (FragmentContainer.java:57)
  at androidx.fragment.app.FragmentManager$2.instantiate (FragmentManager.java:448)
  at androidx.fragment.app.FragmentState.instantiate (FragmentState.java:81)
  at androidx.fragment.app.FragmentStateManager.<init> (FragmentStateManager.java:85)
  at androidx.fragment.app.FragmentManager.restoreSaveStateInternal (FragmentManager.java:2410)
  at androidx.fragment.app.FragmentManager.attachController (FragmentManager.java:2584)
  at androidx.fragment.app.FragmentController.attachHost (FragmentController.java:116)
  at androidx.fragment.app.FragmentActivity.lambda$init$1$androidx-fragment-app-FragmentActivity (FragmentActivity.java:128)
  at androidx.fragment.app.FragmentActivity$$ExternalSyntheticLambda0.onContextAvailable
  at androidx.activity.contextaware.ContextAwareHelper.dispatchOnContextAvailable (ContextAwareHelper.java:99)
  at androidx.activity.ComponentActivity.onCreate (ComponentActivity.java:362)
  at androidx.fragment.app.FragmentActivity.onCreate (FragmentActivity.java:249)
  at com.facebook.react.ReactActivity.onCreate (ReactActivity.java:45)
  at com.thunkable.live.MainActivity.onCreate (MainActivity.java:21)
  at android.app.Activity.performCreate (Activity.java:8198)
  at android.app.Activity.performCreate (Activity.java:8182)
  at android.app.Instrumentation.callActivityOnCreate (Instrumentation.java:1309)
  at android.app.ActivityThread.performLaunchActivity (ActivityThread.java:3765)
Caused by java.lang.reflect.InvocationTargetException:
  at java.lang.reflect.Constructor.newInstance0
  at java.lang.reflect.Constructor.newInstance (Constructor.java:343)
  at androidx.fragment.app.Fragment.instantiate (Fragment.java:615)
Caused by java.lang.IllegalStateException: Screen fragments should never be restored. Follow instructions from https://github.com/software-mansion/react-native-screens/issues/17#issuecomment-<US_SOCIAL_SECURITY_NUMBER> to properly configure your main activity.
  at com.swmansion.rnscreens.ScreenFragment.<init> (ScreenFragment.kt:54)

Affected user details:
samsung a11q (Galaxy A11), Android 11 (SDK 30)

My Thunkable project link (private project): LINK

Personally I haven’t experienced any problems but if someone has, it’ll impact overall app health so I hope someone from Thunkable staff will take a look and find a solution.
Thanks.

EDIT: found this as a possible solution: LINK. Of course I can’t do anything about this, Thunkable engineers have to make required change in code.

More affected users: Android 13, 12, 11, 10, 9, 8.1. Smartphones: samsung a11q, Infinix Infinix-X655C, Redmi pissarropro, Redmi spesn, Redmi sweet, Sony 702SO, realme RMX3191, samsung j4corelte.

Hello @fifdee :wave:,
Thank you for reaching out and for sharing the details of your project. We understand how frustrating it must be for you and we appreciate you taking the time to provide us with the details.

We have flagged it to our engineering team and will provide an update as soon as possible.