@tatiang Thank you! I know troubleshooting can be difficult! @domhnallohanlon was kind enough to reach out and provide some support today! I have reached a success point and am able to delete the rows that I want to and finally understand that process.
my next problem is that when i delete an issue, the listviewer doesn’t update, it takes clicking button 2 a couple times. however i haven’t dug into the forum to find an answer for that.