# \#chatsupport

**URL:** https://community.thunkable.com/tag/chatsupport/276.md

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## [Poll: Contacting Support Staff](https://community.thunkable.com/t/poll-contacting-support-staff/1899140)

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**Author:** [@tatiang](https://community.thunkable.com/u/tatiang)\
**Replies:** 5\
**Last updated:** [May 27, 2022, 10:00pm UTC](https://community.thunkable.com/t/poll-contacting-support-staff/1899140 "2022-05-27T22:00:47Z")

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\[ This only applies to Pro, Business and Team users \] I’m curious about the experience other users are having with reaching support staff. This is not meant to be a rant since when I do reach staff, they are helpful but…

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## [Only Pro members can download or publish with admob but i dont have any admob components in the project](https://community.thunkable.com/t/only-pro-members-can-download-or-publish-with-admob-but-i-dont-have-any-admob-components-in-the-project/1495350)

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**Author:** [@gktkannada2jc](https://community.thunkable.com/u/gktkannada2jc)\
**Replies:** 4\
**Last updated:** [September 13, 2021, 1:59pm UTC](https://community.thunkable.com/t/only-pro-members-can-download-or-publish-with-admob-but-i-dont-have-any-admob-components-in-the-project/1495350 "2021-09-13T13:59:58Z")

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when try to download i am getting the alert message Saying “Only Pro members can download or publish with admob”. i dont have any admob components in the project my project link : https://x.thunkable.com/projectPage/…