# Your app does not follow the App Store Review Guidelines - Bugsnag **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** ios, publish\ **Created:** [March 9, 2021, 9:20pm UTC](https://community.thunkable.com/t/your-app-does-not-follow-the-app-store-review-guidelines-bugsnag/1156297 "2021-03-09T21:20:02Z")\ **Posts on this page:** 1\ **Showing post:** 24
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [March 11, 2021, 1:35pm UTC](https://community.thunkable.com/t/your-app-does-not-follow-the-app-store-review-guidelines-bugsnag/1156297/24 "2021-03-11T13:35:56Z")
Hey @tatiang, The follow up I got was that we’re not collecting _any_ PII (personally identifiable information) about your users from apps that you build with Thunkable. In this specific case we use Bugsnag to collect anonymous crash data about the make, model and OS of devices. It is not used for [tracking](https://developer.apple.com/app-store/app-privacy-details/#user-tracking) so there are no issues here in relation to data protection regulations. Just for a little more context here, Thunkable is totally committed to protecting the privacy and privacy rights of all our users (and, in so far as is possible, those of your users too) We have invested considerable time (and money!) at a senior management level working with our own attorneys and with a specialist team of data protection lawyers to ensure that we are in compliance with the latest data protection legislation globally. The culmination of this was the updated privacy policy which we released [last November](https://thunkable.com/#/privacy). Since this is an emerging and evolving field of the law we will continue working into the future to make sure that we remain in compliance with any new policies or regulations that are released in the future too. Here are the steps you will need to follow in order to publish you app: ### 1. App Privacy In App Store Connect, click on “App Privacy” on the left hand side of the screen and click on the blue “Get Started” button. ![01_app_privacy](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/7/17f232c131546944f25e3540c92f627c9853903e.png) ### 2. Data Collection Even if you don’t have any sign in, location, payment or advertising services in your app you will need to check **Yes** in this modal: ![02_data_collection](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/6/766ab3ffc7e59b98a2b2bcc2c16ab8d0232ff144.png) ### 3. Crash Data Bugsnag is used to collect anonymous crash data so scroll down through all the options check the “Crash Data” option. Again, if you are logging any other user data you will need to check the appropriate boxes there too. ![03_collection_purpose](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/4/54e7a1ab0126edddf3a3e57cda2461f426c6eac6.png) ### 4. Set Up Crash Data Back in App Store Connect you will now need to add the reasons for collecting crash data. Click on “Set Up Crash Data” to begin ![04_set_up_crash_data](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/7/27ff0dd7e7e260ed2f59eeec97340c32758d2f7a.png) ### 5. Data Use The data are used for App Functionality purposes - specifically to minimize crashes and improve performance. ![05_app_functionality](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/2/c2984cb48169a1b6aec7ee915c4d23e0d6cd7386.png) ### 6. User Identity Since the data collected in anonymous, you can select “No” in this screen: ![06_user_ID](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/6/d6130c654ddcf6ea0850a4d3c024c65ccb01bd8a.png) ### 7. Tracking Again, none of the data are personally identifiable or used for advertising purposes so you can select “No” again on this screen: ![07_tracking](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/6/c6c6542b36cfc8a0054c84c713bf5d0ffde6b4a8.png) ### 8. Done Back in App Store Connect you will see a preview of what this will look like in your app listing. ![08_finished](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/3/6378195d25725ff4fd218e9cb7265a4e596da465.png) #### Furter Reading: You can see a full explanation of all the above terms on Apple’s Privacy Website here: > **[App Privacy Details - App Store - Apple Developer](https://developer.apple.com/app-store/app-privacy-details/)** > > Learn about providing your app’s privacy practice details in App Store Connect for display on your App Store product page. cc: @funhall @daniel.c.rauschk96lu @bedgepsnq @Michael_Rogulla @Carlos_Escobar @zimat.bed9ut @kizzy @fredyfernando @knownkeep @jared @Richard_Fellows @emregoker @dlmetzgerbcch --- _[View the full topic](https://community.thunkable.com/t/your-app-does-not-follow-the-app-store-review-guidelines-bugsnag/1156297)._