# "you are not on the beta list" error message

**URL:** https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784
**Category:** Questions about Thunkable X
**Tags:** ios
**Created:** [May 22, 2017, 1:40pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784 "2017-05-22T13:40:04Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![Digitwell\_Solutions](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/digitwell_solutions/32/3647_2.png) [@Digitwell\_Solutions](https://community.thunkable.com/u/Digitwell_Solutions)
#### Post date: [May 22, 2017, 1:40pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/1 "2017-05-22T13:40:04Z")

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Hi there,  
I recieved my Beta invite last week. Great!

I filled out the form and recieved the Test Flight Invite.  
I have also installed the Thunkable Live app on my iPad which seems to be working fine.

Unfortunately when I go to [ios-beta.thunkable.com](http://ios-beta.thunkable.com) and try to login with my Google account, I get the message “Your are not in the Beta User List”

Can anyone help.

Thanks

Andrew

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### Author: ![Sander0542](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sander0542/32/23253_2.png) [@Sander0542](https://community.thunkable.com/u/Sander0542)
#### Post date: [May 22, 2017, 1:42pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/2 "2017-05-22T13:42:41Z")

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@amrita @wei read this

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<div class="post-metadata">

### Author: ![Digitwell\_Solutions](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/digitwell_solutions/32/3647_2.png) [@Digitwell\_Solutions](https://community.thunkable.com/u/Digitwell_Solutions)
#### Post date: [May 22, 2017, 1:47pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/3 "2017-05-22T13:47:33Z")

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Hi there,  
Did you mean to attach a link?

Thanks

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### Author: ![Sander0542](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sander0542/32/23253_2.png) [@Sander0542](https://community.thunkable.com/u/Sander0542)
#### Post date: [May 22, 2017, 1:51pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/4 "2017-05-22T13:51:00Z")

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No, Amrita and Wei can add you to the beta list

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### Author: ![Digitwell\_Solutions](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/digitwell_solutions/32/3647_2.png) [@Digitwell\_Solutions](https://community.thunkable.com/u/Digitwell_Solutions)
#### Post date: [May 22, 2017, 1:53pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/5 "2017-05-22T13:53:28Z")

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Ok, thanks.

I’ll wait for their response.

Regards

Andrew

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [May 22, 2017, 2:10pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/6 "2017-05-22T14:10:20Z")

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Make sure you use the same email for the beta as you use for iTunes.

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### Author: ![Dennis\_Bowman](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@Dennis\_Bowman](https://community.thunkable.com/u/Dennis_Bowman)
#### Post date: [May 22, 2017, 4:31pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/7 "2017-05-22T16:31:03Z")

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I am having the same issue. Getting the “not on beta list error.” What do we do if our beta email and our iTunes email are different?

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### Author: ![Conor](https://avatars.discourse-cdn.com/v4/letter/c/9d8465/32.png) [@Conor](https://community.thunkable.com/u/Conor)
#### Post date: [May 22, 2017, 4:45pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/8 "2017-05-22T16:45:18Z")

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> [@Dennis\_Bowman](#):
>
> I am having the same issue. Getting the “not on beta list error.” What do we do if our beta email and our iTunes email are different?

Contact the Thunkable team and explain: [Support@Thunkable.com](mailto:Support@Thunkable.com)

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### Author: ![albert](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/albert/32/4077_2.png) [@albert](https://community.thunkable.com/u/albert)
#### Post date: [May 22, 2017, 5:53pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/9 "2017-05-22T17:53:13Z")

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Hi there. Apologies for this error. The iOS beta only works with a Google login at the moment so likely the email address we whitelisted wasn’t your Google login. We are happy to add your new email in the next release.

Just email us at [support@thunkable.com](mailto:support@thunkable.com)

Thanks and apologies for the confusion -  
Albert

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### Author: ![Digitwell\_Solutions](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/digitwell_solutions/32/3647_2.png) [@Digitwell\_Solutions](https://community.thunkable.com/u/Digitwell_Solutions)
#### Post date: [May 22, 2017, 5:56pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/10 "2017-05-22T17:56:49Z")

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Thanks. I’ll send an email now.

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### Author: ![sratna](https://avatars.discourse-cdn.com/v4/letter/s/e95f7d/32.png) [@sratna](https://community.thunkable.com/u/sratna)
#### Post date: [August 16, 2017, 11:55pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/11 "2017-08-16T23:55:39Z")

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I used my Google login, got the invite, followed the instructions for TestFlight, but when I go to the site, it still says I’m not on the list.

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### Author: ![albert](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/albert/32/4077_2.png) [@albert](https://community.thunkable.com/u/albert)
#### Post date: [August 17, 2017, 1:23am UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/12 "2017-08-17T01:23:45Z")

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Hi everyone – apologies for the delay. We just whitelisted our latest batch of iOS beta testers – if you signed up in the past few weeks, you should’ve gotten an email confirming your admission as a tester.

Happy Thunking!  
Albert @ Thunkable

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<div class="post-metadata">

### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:06pm UTC](https://community.thunkable.com/t/you-are-not-on-the-beta-list-error-message/3784/13 "2024-11-08T12:06:23Z")

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