# Why is the Thunkable Live app performing differently?

**URL:** <https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512>\
**Category:** Issues / Bugs\
**Tags:** livetest, thunkable-live\
**Created:** [January 5, 2023, 1:04am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512 "2023-01-05T01:04:36Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [January 5, 2023, 1:04am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/1 "2023-01-05T01:04:36Z")

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Hi,  
When you preview your app on the web browser, you see that it’d look like this 🖥.

 ![onWeb](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/d/4d53b0103c9a76406682a2df05075a7f63b6c72e.png)  
And on mobile, the testing UI looks like this 📱:  
 ![Screenshot_2023-01-04-19-45-28](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/4/84ccf564a7f36d4cdc1edd539bde30c17a355963.png)  
Notice the play buttons having different icons. This could be by the OS’s UI (Mine’s Android).  
But then, you’ll notice some shadows and alternated green boxes. You also notice the trapezoids in the boxes for some reason.  
This raises the question more. Well it _could_ be the OS, but I’m not really sure about that.  
Another example is a reply like this to a thread.  
[Uploading several files at once - #10 by afnanfozailcw8](https://community.thunkable.com/t/uploading-several-files-at-once/2201626/10) 🔗  
If you’d like to see the link:  
[Thunkable](https://x.thunkable.com/copy/9667430eddc2b9d2c252e2013ecd0afd) 🔗  
Please read the original poster’s original post too. It says that it doesn’t work on his end. To view that post, scroll to the top.  
So that’s what raises the question why it’s different on different UI’s. Sometimes it shows you results on Thunkable X. But in the end, it just wasn’t expected not to work, or you’ve just been wasting time fixing this bug.

* * *

Has this ever happened, feel free to share your short story in the replies. But to the people who know a bit about Thunkable X UI/Live Testing app UI, you should share some ideas to solve the problem. So not only share your stories, but also give ideas why, that’s probably more important: otherwise it’ll be closer to becoming an #off-topic post.  
Thanks for reading.

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**Author:** ![afnan.fozail4698](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@afnan.fozail4698](https://community.thunkable.com/u/afnan.fozail4698)\
**Post date:** [January 5, 2023, 3:37am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/2 "2023-01-05T03:37:16Z")

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Hi, any reason why?

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [January 5, 2023, 11:39pm UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/3 "2023-01-05T23:39:48Z")

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We are awaiting some of your replies for possible reasons why this occurs 🕔.

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [January 8, 2023, 6:06pm UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/4 "2023-01-08T18:06:58Z")

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We are still awaiting…  
Bumping this thread to the top…

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [January 8, 2023, 9:51pm UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/5 "2023-01-08T21:51:33Z")

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Are you sure you’re using the latest version of the companion app?

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [January 9, 2023, 3:27am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/6 "2023-01-09T03:27:37Z")

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Yes, it’s up-to-date.

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [January 12, 2023, 11:36pm UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/7 "2023-01-12T23:36:13Z")

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To bump this thread, I am once again up-to-date.

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [February 4, 2023, 3:01am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/8 "2023-02-04T03:01:14Z")

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hello?

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**Author:** ![afnan.fozail4698](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@afnan.fozail4698](https://community.thunkable.com/u/afnan.fozail4698)\
**Post date:** [February 8, 2023, 12:52am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/9 "2023-02-08T00:52:12Z")

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hello i am bumping this

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [February 10, 2023, 1:45am UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/10 "2023-02-10T01:45:19Z")

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Hello,  
If your problem concerns live test, could you please try downloading the APK  
Let us know if it worked.

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**Author:** ![afnanfozailcw81](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/afnanfozailcw81/32/147438_2.png) [@afnanfozailcw81](https://community.thunkable.com/u/afnanfozailcw81)\
**Post date:** [February 10, 2023, 11:47pm UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/11 "2023-02-10T23:47:00Z")

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Hi, @ioannis,  
I was just asking, but anyways, I will send you the link when it’s:

- available
- ready
- i have time  
regards,  
@afnanfozailcw81  
**Edit:** 📝 I’m talking about the companion app, not the final app.  
**edit 2:** i have it [apk - Google Drive](https://drive.google.com/drive/folders/1mSVS3-fX87pATJ-XE8ek6cNQ4KmbD8oM?usp=sharing)

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<div class="post-metadata">

**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:37pm UTC](https://community.thunkable.com/t/why-is-the-thunkable-live-app-performing-differently/2205512/13 "2024-11-08T13:37:10Z")

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