# White screen when trying to load my project page

**URL:** <https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531>\
**Category:** Questions about Thunkable X\
**Created:** [January 12, 2021, 6:18pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531 "2021-01-12T18:18:55Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![bluerfox15uht9](https://avatars.discourse-cdn.com/v4/letter/b/3be4f8/32.png) [@bluerfox15uht9](https://community.thunkable.com/u/bluerfox15uht9)\
**Post date:** [January 12, 2021, 6:18pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/1 "2021-01-12T18:18:55Z")

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its not all of them, my other projects open just fine, just this one project that i spent _QUITE_ a long time getting to work…

 ![wont load](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/b/ab96d8ccf9286a67582cdcec37090101520ac7f3.png)

anyone else experience this and find a fix, or am i just screwed?

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**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\
**Post date:** [January 12, 2021, 6:43pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/3 "2021-01-12T18:43:04Z")

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Did you try flushing your web browser’s cache or try on a different web browser you haven’t logged in Thunkable before?

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [January 12, 2021, 7:05pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/4 "2021-01-12T19:05:23Z")

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This happens to me **all the time** in Thunkable. Try these in order (#1 usually fixes it for me):

1. Hard refresh the browser tab: hold down the shift key and click the reload arrow symbol to reload the web page.
2. Clear your browser cache (be sure to set it to All Time).
3. Contact Support by clicking on the blue chat icon at the bottom-right of the Thunkable website.

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [January 12, 2021, 7:15pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/6 "2021-01-12T19:15:34Z")

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Hey @bluerfox15uht9,

The suggestions above should work for you - one other observation is that you’re trying to access your /projectPage/

Do you also see the white screen when you go to your /project/ URL?

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**Author:** ![bluerfox15uht9](https://avatars.discourse-cdn.com/v4/letter/b/3be4f8/32.png) [@bluerfox15uht9](https://community.thunkable.com/u/bluerfox15uht9)\
**Post date:** [January 12, 2021, 7:19pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/8 "2021-01-12T19:19:55Z")

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all of the above

it also doesn’t open in thunkable live… not a good sign…

only on that one project, it also does not open on thunkable live. i thing it might have gotten corrupted  
or something to that effect 🤔

I’m working on making another version right now, ill dm you the project url so you guys can use it to do some debugging, I’ve attempted to make copies, change the name, open in incognito, etc, etc, etc.

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [January 12, 2021, 7:40pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/9 "2021-01-12T19:40:23Z")

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> [@bluerfox15uht9](#):
>
> it also doesn’t open in thunkable live

how are you live testing if the project isn’t opening? Are you trying to preview your project from Thunkable Live?

> [@bluerfox15uht9](#):
>
> i thing it might have gotten corrupted

I can manually reset the project assets for you (this happens from time to time) and it might resolve the issue if you want to PM me the original project URL?

Thanks @bluerfox15uht9

* * *

UPDATE: has a backup of the screen

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**Author:** ![abhinabam20115](https://avatars.discourse-cdn.com/v4/letter/a/c2a13f/32.png) [@abhinabam20115](https://community.thunkable.com/u/abhinabam20115)\
**Post date:** [July 21, 2021, 7:56am UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/10 "2021-07-21T07:56:41Z")

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Hey @bluerfox15uht9, this problem came to me also. Please just try to use a different browser like Microsoft Edge or Mozilla Firefox

This may help because the problem got fixed once I used Microsoft Edge instead of Chrome, and I hope you are using Chrome browser for this

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**Author:** ![bluerfox15uht9](https://avatars.discourse-cdn.com/v4/letter/b/3be4f8/32.png) [@bluerfox15uht9](https://community.thunkable.com/u/bluerfox15uht9)\
**Post date:** [July 31, 2021, 4:10pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/11 "2021-07-31T16:10:19Z")

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Hey, Yeah, sorry for the trouble. I had to rebuild it. Took me a good long while, but it worked out.

I’m Sorry that you had to make the post, I should have done it myself.

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**Author:** ![bluerfox15uht9](https://avatars.discourse-cdn.com/v4/letter/b/3be4f8/32.png) [@bluerfox15uht9](https://community.thunkable.com/u/bluerfox15uht9)\
**Post date:** [July 31, 2021, 4:10pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/12 "2021-07-31T16:10:54Z")

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I always use chrome. If i could uninstall edge, I would

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:30pm UTC](https://community.thunkable.com/t/white-screen-when-trying-to-load-my-project-page/1046531/14 "2024-11-08T13:30:47Z")

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