# White screen barcode scanner?

**URL:** <https://community.thunkable.com/t/white-screen-barcode-scanner/297933>\
**Category:** Questions about Thunkable X\
**Created:** [October 31, 2019, 9:26pm UTC](https://community.thunkable.com/t/white-screen-barcode-scanner/297933 "2019-10-31T21:26:04Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![albert](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/albert/32/4077_2.png) [@albert](https://community.thunkable.com/u/albert)\
**Post date:** [November 1, 2019, 4:01pm UTC](https://community.thunkable.com/t/white-screen-barcode-scanner/297933/5 "2019-11-01T16:01:45Z")

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Hi there,

We discovered there is an issue with some of the newer iPhones with iOS 13 when using the Thunkable companion. Here is the link to a newer version of the [Thunkable Live on Apple](https://testflight.apple.com/join/7rBLpV07). It should address your issue. Please download it and let us know if it works for you.

Apologies for the inconvenience -  
Albert

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_[View the full topic](https://community.thunkable.com/t/white-screen-barcode-scanner/297933)._