# Webviwer blank Screens

**URL:** <https://community.thunkable.com/t/webviwer-blank-screens/3347478>\
**Category:** Issues / Bugs\
**Tags:** design\
**Created:** [November 17, 2024, 1:02pm UTC](https://community.thunkable.com/t/webviwer-blank-screens/3347478 "2024-11-17T13:02:08Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![samer\_111k4](https://avatars.discourse-cdn.com/v4/letter/s/ecccb3/32.png) [@samer\_111k4](https://community.thunkable.com/u/samer_111k4)\
**Post date:** [November 17, 2024, 1:02pm UTC](https://community.thunkable.com/t/webviwer-blank-screens/3347478/1 "2024-11-17T13:02:08Z")

</div>

Hello, please help. I have an app online. Now I wanted to update a few things in my app. All screens in the app work in the web browser. However, during live testing on Android, I see the web viewer as just a white blank page. Everything else is visible, but the web viewer remains white and empty. It used to work before, but now it doesn’t. What could be the problem?

[https://x.thunkable.com/copy/11a19e434b0e8f9ea61faae5fdb0fb69](https://x.thunkable.com/copy/11a19e434b0e8f9ea61faae5fdb0fb69)

---

<div class="post-metadata">

**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [November 18, 2024, 2:52pm UTC](https://community.thunkable.com/t/webviwer-blank-screens/3347478/2 "2024-11-18T14:52:43Z")

</div>

The problem is that you are logged in to Google Drive so it works fine for you. But the links you are using are not publicly available links so I see a blank screen. Make sure you test the links in an incognito window to see if everyone can access them.

---

<div class="post-metadata">

**Author:** ![samer\_111k4](https://avatars.discourse-cdn.com/v4/letter/s/ecccb3/32.png) [@samer\_111k4](https://community.thunkable.com/u/samer_111k4)\
**Post date:** [November 19, 2024, 7:55pm UTC](https://community.thunkable.com/t/webviwer-blank-screens/3347478/3 "2024-11-19T19:55:01Z")

</div>

I solved the problem by copying the entire work from one screen to another, and it worked fine. The issue was with the screen itself, although I don’t know why, as it has all the same features as the new screen. Thank you for your cooperation.