# Webapp doesn't work, iphone and android yes... why? **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [April 9, 2021, 8:46am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383 "2021-04-09T08:46:18Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 9, 2021, 8:46am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/1 "2021-04-09T08:46:18Z")
Tried to publish my app. It works properly on smartphone(both apple and android), but if i publish it as a webapp the firebase login doesn’t work and i cannot access to my data. I’m tring to understand my error, but i can’t find it. It can be a problem about firebase authentication settings? ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 8:43am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/2 "2021-04-10T08:43:30Z")
up ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 10, 2021, 9:15am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/3 "2021-04-10T09:15:24Z")
Hi @bobkof - sorry to hear about this > [@bobkof](#): > > I’m tring to understand my error, but i can’t find it. Are you doing any error handling in your blocks? Have you tried to create a simple test project with just the sign in and publish that as a web app? ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 10:28am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/4 "2021-04-10T10:28:13Z")
The project perfectly works on smartphone, but if i try to run in web app i can’t login. I’am using the login sample template on thunkable project homepage, I’ve only changed text label and hint and my firebase data. Simply for me it’s strange it works properly on smartphone and not as webapp. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 10, 2021, 11:06am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/5 "2021-04-10T11:06:48Z")
And did you add your own firebase credentials? ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 11:07am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/6 "2021-04-10T11:07:29Z")
yes of course. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 10, 2021, 11:12am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/7 "2021-04-10T11:12:34Z")
Can you send me your thunkable.site link @bobkof ? ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 11:15am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/8 "2021-04-10T11:15:31Z")
## @domhnallohanlon do you mean the link for the webapp? here is it ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 10, 2021, 11:31am UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/9 "2021-04-10T11:31:56Z")
I was able to sign up fine: ![Screenshot_20210410-122334](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0fb8d2c8557c199d219a967da704cc516cb3d4d6.jpeg) It wouldn’t let me sign in though, what blocks are you using for this? ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 12:38pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/10 "2021-04-10T12:38:30Z")
@domhnallohanlon the problem is to log in not to register, try to login and i will put your mail in db to have access your temporary username is Domhnall edit: if i try also to register, i can’t finish if i click… i am going out of mind… the blocks i’ve used are here [Thunkable](https://x.thunkable.com/projectPage/5da788f26164c09e93474d37) Edit after edit: when i use my link from my smartphone, it works. If i use from my pc, it doesn’t. ---
**Author:** ![catsarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/catsarisky/32/100661_2.png) [@catsarisky](https://community.thunkable.com/u/catsarisky)\ **Post date:** [April 10, 2021, 1:20pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/11 "2021-04-10T13:20:18Z")
Unless it’s a gremlin of my previewing your project, you might want to check these blocks with the error messages: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/5/35b9c5ace6653d2ce3cdb3639c1595fec49e2863.png) ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 1:25pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/12 "2021-04-10T13:25:30Z")
@domhnallohanlon @catsarisky I made a copy of my project to rearrange my blocks. 1st attempt was the solution: i changed the type of variables that stores email and password from “Stored” to “App” and now it works from my Pc. ---
**Author:** ![catsarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/catsarisky/32/100661_2.png) [@catsarisky](https://community.thunkable.com/u/catsarisky)\ **Post date:** [April 10, 2021, 1:27pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/13 "2021-04-10T13:27:44Z")
Great, glad you solved it!. I think the web app version doesn’t have any access to stored variables. ---
**Author:** ![bobkof](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@bobkof](https://community.thunkable.com/u/bobkof)\ **Post date:** [April 10, 2021, 1:30pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/14 "2021-04-10T13:30:08Z")
I think the same, the point was that! If it works on my smartphone with apk and also from my published link, why it wouldn’t from my pc? The answer was: Stored variables. Thanks to everyone for help! ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [April 10, 2021, 2:27pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/15 "2021-04-10T14:27:30Z")
According to the documentation it should work. [https://docs.thunkable.com/publish-as-a-web-app-pro#unsupported-components](https://docs.thunkable.com/publish-as-a-web-app-pro#unsupported-components) ![Screenshot_20210410_172604](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/c/8cb8596dfe8966bf73fa6e4170d4498b38db218b.jpeg) ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:25pm UTC](https://community.thunkable.com/t/webapp-doesnt-work-iphone-and-android-yes-why/1214383/16 "2024-11-08T13:25:26Z")