# Web Viewer App Tracking Transparency not showing

**URL:** https://community.thunkable.com/t/web-viewer-app-tracking-transparency-not-showing/2952622
**Category:** Publishing
**Created:** [April 17, 2024, 11:07pm UTC](https://community.thunkable.com/t/web-viewer-app-tracking-transparency-not-showing/2952622 "2024-04-17T23:07:57Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![wemee019gx7p3](https://avatars.discourse-cdn.com/v4/letter/w/ee59a6/32.png) [@wemee019gx7p3](https://community.thunkable.com/u/wemee019gx7p3)
#### Post date: [April 17, 2024, 11:07pm UTC](https://community.thunkable.com/t/web-viewer-app-tracking-transparency-not-showing/2952622/1 "2024-04-17T23:07:57Z")

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Hi, I have a web viewer in my app, and I have added the “This app accesses X website. Your data may be shared with this website to facilitate functionality.” functionality according to this documentation: [iOS App Tracking and Privacy info](https://community.thunkable.com/t/ios-app-tracking-and-privacy-info/1921754)

I have added the Tracking Usage Description  
 ![Screenshot 2024-04-17 163444](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/7/2702a75f160e193793a64444653e41712eba7fc1.png)  
And also specified in App Privacy Section of App Store Connect, data that might be collected

 ![Screenshot 2024-04-17 165051](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/8/58a37a652b69f806d78fe8ec652dcaf3366769ec.png)

However, when I submitted my app for review, I got the following error

 ![Screenshot 2024-04-17 164032](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/0/f0e7e1b2caa7b3fb82a0bda23884fddff3bbfa57.png)

I also noticed when I open the app on Test Flight for the first time, the app doesn’t ask for permission for the web viewer.

Is there something else I am supposed to do?

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<div class="post-metadata">

### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [April 19, 2024, 7:10pm UTC](https://community.thunkable.com/t/web-viewer-app-tracking-transparency-not-showing/2952622/2 "2024-04-19T19:10:14Z")

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Hello @wemee019gx7p3  
It is not only Web Viewer that requires the [Tracking Usage Description](https://docs.thunkable.com/publishing-apps/publish-to-app-store-ios/tracking-usage-description).

Is your app using any of the following features?

Push Notifications, Location Sensor, AdMob, or Open Link Blocks

You can find more information about Tracking Usage Description in our docs: [Tracking Usage Description - Thunkable Docs](https://docs.thunkable.com/publishing-apps/publish-to-app-store-ios/tracking-usage-description)

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### Author: ![diego\_techlsh2ak](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@diego\_techlsh2ak](https://community.thunkable.com/u/diego_techlsh2ak)
#### Post date: [January 18, 2025, 3:16am UTC](https://community.thunkable.com/t/web-viewer-app-tracking-transparency-not-showing/2952622/3 "2025-01-18T03:16:37Z")

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I have the same problem, but I only use Web Link, and I have the suggested text in both places that the article you shared asks, don’t know what else to do!