# We are unable to login to Thunkable from India from our personal account

**URL:** <https://community.thunkable.com/t/we-are-unable-to-login-to-thunkable-from-india-from-our-personal-account/2300976>\
**Category:** Issues / Bugs\
**Created:** [February 28, 2023, 2:49pm UTC](https://community.thunkable.com/t/we-are-unable-to-login-to-thunkable-from-india-from-our-personal-account/2300976 "2023-02-28T14:49:48Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![aapthachandramathimu](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@aapthachandramathimu](https://community.thunkable.com/u/aapthachandramathimu)\
**Post date:** [March 1, 2023, 3:11pm UTC](https://community.thunkable.com/t/we-are-unable-to-login-to-thunkable-from-india-from-our-personal-account/2300976/5 "2023-03-01T15:11:18Z")

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![Thunkebal error](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/d/6d41b1daed8e4c24d226774351c20e8e15aa69a3.png)  
 ![Thunkebal error 2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/6/4699a341fccbca459f6ffba6156bf0648f545de1.png)  
Hi Tatiang,

Thankyou for your reply, me and my teammates cleared our cache and that might have helped. Now we are getting the above two errors.

Hi Ioannis,

Thankyou for both of your messages I did observe that even other people are getting this error. We discussed this with our school teacher and they said it might be server in India which might be causing the problem. However the good news is when we get this error, we click _back to my projects_ and it does work. The important thing to notice is this happened to all of us. So we thought that the issue might not be on our end. Our teachers helped us to understand the issue.

> [@Missing Project](https://community.thunkable.com/t/missing-project/2302571):
>
> Hey There, I have a problem with my thunkable projects which is I can’t log in to my projects. It was not deleted or private.

This person is also facing the same issue she/he might be in India too. For now we will continue to work with this workaround.

Please note we continuously keep deleting our projects to keep the count under 10. That also might be causing the issue. Sorry for the late answer because we don’t get access to computer easily.

Best regards  
Aaptha

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_[View the full topic](https://community.thunkable.com/t/we-are-unable-to-login-to-thunkable-from-india-from-our-personal-account/2300976)._