# Volume unable to be changed or controlled at all

**URL:** <https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583>\
**Category:** Questions about Thunkable X\
**Tags:** sound, volume\
**Created:** [December 1, 2022, 2:12pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583 "2022-12-01T14:12:04Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [December 1, 2022, 2:12pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/1 "2022-12-01T14:12:04Z")

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I’ve seen several posts that talk about the inability to change volume, most of them mention the drag n drop interface, or that it just doesn’t work on the web but it works on the app.

It’s not working for me on anything except for android on the thunkable live app.

I just updated to the latest version of the Thunkable Live iOS app and it’s not working.

It’s setup with both buttons and a slider since that is frequently mentioned in the volume topics.

I have a debug label setup as well.  
All I want is the ability to mute and unmute, not just pause and unpause, I want the ability for the song to continue playing while the sound is 0.

@domhnallohanlon has replied to a few of those topics but it seems to no avail.

Here’s the project. Hope this gets worked out.

[https://x.thunkable.com/projectPage/6388b442973efe02191cbf63](https://x.thunkable.com/projectPage/6388b442973efe02191cbf63)

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**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [December 2, 2022, 2:45am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/2 "2022-12-02T02:45:48Z")

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Is this a known bug? Def stopping me from producing what I’m wanting in an app. I know Dom asks that question frequently

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [December 2, 2022, 3:20am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/3 "2022-12-02T03:20:05Z")

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When I preview your project, I’m not having an issue with muting/unmuting. I’m having a problem dragging the slider (it crashes the project) and a problem changing the sound’s volume to an integer (it crashes the project). ~~This is on an iPhone 11.~~ This is in the browser.

An example of blocks that create a crash:

![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/6/e6cd12a83e66b2facc3e2d61c65407b30c9333dd.png)

Are you able to adjust the slider without it crashing?

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**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [December 2, 2022, 3:33am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/4 "2022-12-02T03:33:42Z")

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Very interesting.

Yes I can change the slider no problem.

Actually, if I don’t change the slider and just tap mute/unmute my debug label only ever reads “volume to”

So I’m assuming it’s null.

Once I touch the slider, then the debug accurately tells me the current value as I slide it.  
And then also the mute/unmute correctly displays as volume to 0 (Should be muted) or volume to 100 (Should be loud)

I’m on iPhone 13

So when you mute or unmute it truly mutes the sound for you?

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [December 2, 2022, 4:51am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/5 "2022-12-02T04:51:38Z")

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No, when I mute/unmute, it just shows “volume to.” I can play/pause/resume the sound but I if I touch the slider, the project crashes in the browser.

Sorry, I don’t know why I said I was using an iPhone 11 (which I do own…)… testing it now!

**Edit:** Okay, it works the same as you describe in Thunkable Live on my iPhone. Sorry for the confusion! I can slide the slider and it displays the correct volume value but the actual auditory volume doesn’t change. Setting the volume to any integer value regardless of the slider doesn’t affect the playback volume either.

So it seems as if the `set Sound's volume to` block doesn’t do anything…?

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [December 2, 2022, 5:12am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/6 "2022-12-02T05:12:13Z")

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@conroy33 Several bugs here…

1. Assigning the green `value` block of the slider event to the sound’s volume crashes the project in the browser.
2. Changing the value of a sound’s volume doesn’t seem to have any effect.
3. I’m either getting no playback or a strange error when attempting playback of a sound in my own sample project:

 ![IMG_3288](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/5/654f64bc7d851a420ac4745525a4ccc2606e631b.png)

And the project link: [Thunkable](https://x.thunkable.com/copy/e16e9415ce96d6e047c1bd724ea380a5)

I find the whole Sound component interface in StP to be confusing. I’m sure you can tell that from my blocks! I never feel confident that a sound will play when I want it to. I do think the DnD sound feature is much easier to use.

But… the Drag and Drop interface doesn’t seem to have any way to change a sound’s volume.

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**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [December 2, 2022, 5:19am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/7 "2022-12-02T05:19:34Z")

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That’s what I’m finding yes. The set volume simply does nothing.

Really wish this was more widely known/reported.

This song specifically is a workout song which times the lyrics to the exercises. So pausing it doesn’t work in my case bc the individual should continue working out.

And if they decide to unmute all the sudden it should stay on track.

I don’t know what to do at this point.

I’d be open to a GitHub post but we’re still waiting on the auto-focus block for text inputs, and one other but can’t remember off the top of my head

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [December 2, 2022, 7:03am UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/8 "2022-12-02T07:03:00Z")

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Here’s a new bug report I just created:

> <https://github.com/thunkable/thunkable-issues/issues/1199>
>
> \### Platform
> Snap to Place - web
> Snap to Place - iOS
> 
> \### Steps to Reproduce…
> 1. Use the set volume block to change a sound's playback volume
> 
> \### Expected Behavior
> Expect the sound volume to actually change. Please see the forum topic linked below.
> 
> \### Actual Behavior
> Nothing.
> 
> \### Project Link
> 
> \###Community Link
> https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583
> 
> \`\`\`
> STACK TRACE AND/OR SCREENSHOTS
> \`\`\`

And oh look! Happy anniversary to my feature request about changing sound volume in DnD:

> <https://github.com/thunkable/thunkable-issues/issues/1071>
>
> \*\*Is your feature request related to a problem? Please describe.\*\*
> I don't see …a way to change a sound's volume using blocks in the Drag & Drop editor.
> 
> \*\*Describe the solution you'd like\*\*
> The ability to set a sound's volume (e.g. by percentage) via a block.
> 
> \*\*Describe alternatives you've considered\*\*
> Haven't found any.
> 
> \*\*Which platform are you asking for?\*\*
> Thunkable X
> 
> \*\*Additional context\*\*
> Related community forums post: https://community.thunkable.com/t/where-is-the-set-volume-to-component/1636967

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<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [December 2, 2022, 5:27pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/9 "2022-12-02T17:27:24Z")

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Thanks, @tatiang. I will take a look at these and get something filed.

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [December 28, 2022, 6:10pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/10 "2022-12-28T18:10:45Z")

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@tatiang @overshield Update here. We have found an issue under the hood with `realVolume` coming back as undefined. This seems to be the underlying issue for several sound issues and I’m hoping any fix will act to fix all of these issues. I will update again as I hear more.

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**Author:** ![similar2similar](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@similar2similar](https://community.thunkable.com/u/similar2similar)\
**Post date:** [December 28, 2022, 7:36pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/11 "2022-12-28T19:36:54Z")

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@tatiang @jared  
Thank you

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**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [December 28, 2022, 8:02pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/12 "2022-12-28T20:02:42Z")

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Thank you for this update!

For me it’s kinda the final touch on my app

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [January 4, 2023, 5:18pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/13 "2023-01-04T17:18:30Z")

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@overshield @tatiang Could you both check and see if this issue has been fixed on your end? We just sent out a hotfix that should take care of this issue (you may need to do a hard refresh of [x.thunkable.com](http://x.thunkable.com) if you already have a window open). Thank you!

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**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [January 4, 2023, 5:40pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/14 "2023-01-04T17:40:35Z")

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Doesn’t seem to be for me so far.

Here’s my test for this

[https://x.thunkable.com/projectPage/6388b442973efe02191cbf63](https://x.thunkable.com/projectPage/6388b442973efe02191cbf63)

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<div class="post-metadata">

**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [January 4, 2023, 5:51pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/15 "2023-01-04T17:51:27Z")

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@conroy33 I can confirm that @overshield’s project doesn’t change volume with the `set volume` block.

There is also still not a way to change the volume in a DnD project.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [January 4, 2023, 7:07pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/16 "2023-01-04T19:07:18Z")

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I actually can’t get a sound to play at all. I suppose that might be something I’m doing wrong in this StP project…?

[https://x.thunkable.com/copy/be9d55d97dd9f9dccb415550057e4354](https://x.thunkable.com/copy/be9d55d97dd9f9dccb415550057e4354)

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<div class="post-metadata">

**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [January 4, 2023, 7:51pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/17 "2023-01-04T19:51:34Z")

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I am able to get sound to work still on mine.  
I just hit “tap to start” button and it begins plying the music.

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [January 5, 2023, 2:34pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/18 "2023-01-05T14:34:47Z")

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@overshield My apologies on the confusion here, are you saying you are still having trouble getting the sound to play and volume to adjust or it is working for you now?

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<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [January 5, 2023, 2:53pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/19 "2023-01-05T14:53:20Z")

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@tatiang I was able to get the sound to play via your linked project as well. To get it to play again, after stopping, I did have to add in another call. Can you let me know if you are still having troubles getting any sound to to play though?  
 ![Screenshot 2023-01-05 at 9.52.28 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/7/37b153707d550c052a095355b83e816f4999c168.png)

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<div class="post-metadata">

**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\
**Post date:** [January 5, 2023, 5:22pm UTC](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583/20 "2023-01-05T17:22:08Z")

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Getting sound to play was never a problem. I was replying to @tatiang when I said the sound does work for me.

What hasn’t worked and still does not is the ability to mute, or adjust the volume w the slider.

[Next page](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583.md?page=2)
