# Video not working **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [February 7, 2021, 7:31pm UTC](https://community.thunkable.com/t/video-not-working/1085984 "2021-02-07T19:31:46Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 7:31pm UTC](https://community.thunkable.com/t/video-not-working/1085984/1 "2021-02-07T19:31:46Z")
Video not working on thunkable live app or in IOS download i dont know about android i didn’t test it any one have this problem too ?? ![Screen Shot 2021-02-07 at 9.27.14 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/e/3e2c539ee3baaf141dfb7de97e2b46a888367e77.png) ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:40pm UTC](https://community.thunkable.com/t/video-not-working/1085984/2 "2021-02-07T23:40:34Z")
What is it that does not work, exactly? What is the URL you are using for the video player? ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 11:42pm UTC](https://community.thunkable.com/t/video-not-working/1085984/3 "2021-02-07T23:42:20Z")
youtube url and i have upload the video on thunkable the 2 ways not working ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:43pm UTC](https://community.thunkable.com/t/video-not-working/1085984/4 "2021-02-07T23:43:05Z")
YouTube URLs are not supported. The YouTube URL points to a web page which then loads the video based on a number of factors. You need use a URL that points to the video file, not a web page. ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 11:44pm UTC](https://community.thunkable.com/t/video-not-working/1085984/5 "2021-02-07T23:44:30Z")
i have upload a video from my device to thunkable mp4 and its not not working to ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:45pm UTC](https://community.thunkable.com/t/video-not-working/1085984/6 "2021-02-07T23:45:23Z")
For example: This will not work: [Street Fighter II AGA: The impossible Amiga port, made possible...? :) - YouTube](https://www.youtube.com/watch?v=33kH9DdNznA) This will work: [https://www.learningcontainer.com/wp-content/uploads/2020/05/sample-mp4-file.mp4](https://www.learningcontainer.com/wp-content/uploads/2020/05/sample-mp4-file.mp4) ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:46pm UTC](https://community.thunkable.com/t/video-not-working/1085984/7 "2021-02-07T23:46:59Z")
Can you share a screenshot of the blocks you use to set your MP4 file as the source for the video player? Or the settings of the video player showing the source file? ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 11:48pm UTC](https://community.thunkable.com/t/video-not-working/1085984/8 "2021-02-07T23:48:13Z")
This will work: [https://www.learningcontainer.com/wp-content/uploads/2020/05/sample-mp4-file.mp4](https://www.learningcontainer.com/wp-content/uploads/2020/05/sample-mp4-file.mp4) its work can you plez tell how did you create this URL ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:50pm UTC](https://community.thunkable.com/t/video-not-working/1085984/9 "2021-02-07T23:50:26Z")
I Googled it. First result. First video. > **[11 Sample video files | MP4 sample download - Learning Container](https://www.learningcontainer.com/mp4-sample-video-files-download/)** > > Sample video files are available for your testing purpose. Here, MP3, AVI, MOV, MPG, 3GP, OGV, MKV, WEBM, FLV, and much more for download. ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 11:51pm UTC](https://community.thunkable.com/t/video-not-working/1085984/10 "2021-02-07T23:51:52Z")
but do you now how i can create url like this for my video ??? ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:53pm UTC](https://community.thunkable.com/t/video-not-working/1085984/11 "2021-02-07T23:53:11Z")
Well, the video needs to be uploaded to a web server or a file sharing service (i.e. Box, DropBox, Google Drive) which allows creation of direct links. I am still curious, can you please share the link you have been using as your source? ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 11:54pm UTC](https://community.thunkable.com/t/video-not-working/1085984/12 "2021-02-07T23:54:53Z")
![Screen Shot 2021-02-08 at 1.54.01 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/a/fa03fb4532fe933a4e88b82da0907b0de82b8ec6.png) ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 7, 2021, 11:57pm UTC](https://community.thunkable.com/t/video-not-working/1085984/13 "2021-02-07T23:57:06Z")
So if I understand correctly, you have uploaded the video in the app under “Files”, correct? If this is the case and the file format is correct then it should work. What may be a problem is the length of the file name as well as the fact that it contains non-latin characters. I would suggest renaming your video to i.e. “video.mp4” and trying if it works. By the way, are you sure it is an MP4 file? What is the video file type? ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 7, 2021, 11:59pm UTC](https://community.thunkable.com/t/video-not-working/1085984/14 "2021-02-07T23:59:18Z")
yes i have uploaded the video in the app under “Files”, correct What is the video file type? its MP4 NKНастя Каменских -ПОЧУТТЯ (OFFICIAL VIDEO)-2.mp4 ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 8, 2021, 12:00am UTC](https://community.thunkable.com/t/video-not-working/1085984/15 "2021-02-08T00:00:47Z")
Can you try renaming it to “video.mp4” and checking if it works? On a sidenote, uploading video in the app storage is not a good idea as you only have about 20 MB for assets and with just a video you will quickly go above that limit. ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 8, 2021, 12:04am UTC](https://community.thunkable.com/t/video-not-working/1085984/16 "2021-02-08T00:04:50Z")
i have rename the video and its working thank you so much for your help i need one more help if you can > [@\[Solved\] Web Viewer help](https://community.thunkable.com/t/web-viewer-help/1086018): > > any one can help me i want to add this code to web viewer to show it in my app frame width=“560” height=“315” src=“[https://www.youtube-nocookie.com/embed/u0PrLVWDU4M?controls=0](https://www.youtube-nocookie.com/embed/u0PrLVWDU4M?controls=0)” frameborder=“0” allow=“accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen\>\ **Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 8, 2021, 12:05am UTC](https://community.thunkable.com/t/video-not-working/1085984/17 "2021-02-08T00:05:34Z") I am glad I helped. Please mark my response as “Solution”. As for the other issue, I am afraid I don’t know the solution to that. ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 8, 2021, 12:26am UTC](https://community.thunkable.com/t/video-not-working/1085984/18 "2021-02-08T00:26:33Z")
i have uploaded the video fro google drive and get the direct URL but its not working i found the way how to create direct URL with google drive first you need the google drive share link and then you need to go to this website > **[Google Drive Direct Link Generator | WordPress Plugin](https://www.wonderplugin.com/online-tools/google-drive-direct-link-generator/)** > > Google Drive Direct Link Generator for Image, MP3 and Video Files Enter a Google Drive sharing URL, for example, https://drive.google.com/file/d/1kazyfB4JHoZSmczN-FBVXB4C8qN5b46G/view?usp=sharing: Tutorial: How to get Google Drive sharing URL Enter... and paste your google drive share link their ![Screen Shot 2021-02-08 at 2.51.53 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/0/d0f1967e40aaa213b6c3aa6c661d96246ea5470d.png) ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [February 8, 2021, 1:46am UTC](https://community.thunkable.com/t/video-not-working/1085984/19 "2021-02-08T01:46:23Z")
I am testing on my side and it is working fine on both iOS and Android using the Video player component. Make sure you are using this exact link (without the double quotes): “[https://drive.google.com/uc?export=download&id=1zlQBerPdzRzR5mupteRAFv7RIDiWFMbX](https://drive.google.com/uc?export=download&id=1zlQBerPdzRzR5mupteRAFv7RIDiWFMbX)” …and make sure that “Play” is set to “true”: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f62ec0143625b7d7c2b74c8b28dc650f8aec0a5.png) Let me know if it works. If it does not work, create a web viewer component and use the same link to see if it works or if it returns any error messages. ---
**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\ **Post date:** [February 8, 2021, 1:48am UTC](https://community.thunkable.com/t/video-not-working/1085984/20 "2021-02-08T01:48:53Z")
can you send me screen shot how you create your link [Next page](https://community.thunkable.com/t/video-not-working/1085984.md?page=2)