# Video not working by URL (not visible) **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** design, solved, beginner, video\ **Created:** [February 9, 2022, 5:34am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752 "2022-02-09T05:34:59Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 9, 2022, 5:35am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/1 "2022-02-09T05:35:00Z")
**SOLVED** _Big thanks @rishabh_jain and @tatiang!_ Hi everyone, When I was making my app on the Thunkable X Cross Platform, I inserted a video (using the video feature and inserted the link). It is visible in the editing screen, however when I try to preview it with the preview option or using Thunkable Live, it’s not there (it’s a blank space). How do I make the video visible? Anyone have any suggestions? Thank you SO much if you can help! ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 9, 2022, 5:53am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/2 "2022-02-09T05:53:02Z")
Can you please share the link of your project So we can see what is the problem > [@arshii](#): > > I try to preview it with the preview option or using Thunkable Live, it’s not there (it’s a blank space) I think your coding is not correct so it is blank Because many of the users face this problem As their Coding is not correct ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [February 9, 2022, 6:03am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/4 "2022-02-09T06:03:28Z")
What type of device are you trying to test it on? Do your video filenames contains any spaces (try removing them)? This topic has some details about video playback: > [@\[Resolved\] iOS video component not displaying](https://community.thunkable.com/t/resolved-ios-video-component-not-displaying/1642828): > > Hello friends, I’ve been working on a video for my iOS version of the mobile app I’ve been trying to make. Android has been working like a dream, however, iOS has been giving me some issues. As I don’t have free access to an iPhone, it is taking a little more work. Here is the issue: I added a .mp4 to the app assets (2.6 mb). I added a screen with only the video player component on it, set to play on page open and stop when the return button is tapped. On Android (Samsung), it works just fine … ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 4:37am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/5 "2022-02-10T04:37:17Z")
Hi @tatiang, I am testing on a iPhone 10X and the web preview on my Macbook Air. I didn’t insert a file (instead I inserted a URL Link which is also an option). Thank you for that topic, however the the video isn’t visible on a specific operating system/device, but more (Thunkable Live, iOS, the web preview [I don’t know about Android as I don’t have an Android device to test on])! ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 4:37am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/6 "2022-02-10T04:37:55Z")
Hi @rishabh_jain, Can I DM you the link to my project? ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 4:48am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/7 "2022-02-10T04:48:13Z")
Ok but u can share here also as @tatiang will also help The project name is Prothoma @arshii ?? ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 4:52am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/8 "2022-02-10T04:52:05Z")
Sure. Yes, the name is Prothoma. ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 4:53am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/9 "2022-02-10T04:53:26Z")
It is coming blank here ![16444687656864679759947746644617](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/4/6466f1925a2dfac29941940a8d0111c2f10f10db.jpeg) I am checking In which screen u have inserted the video There are many screen ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 4:54am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/10 "2022-02-10T04:54:29Z")
Can you try again? The problem is on the About Me page, by the way. ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 4:55am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/11 "2022-02-10T04:55:55Z")
In which screen u have inserted video there are many screens Can u tell the name ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 4:57am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/13 "2022-02-10T04:57:52Z")
if you scroll down on the about me page ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 4:59am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/14 "2022-02-10T04:59:55Z")
Here i previewed the app ![Screenshot_20220210-102905](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/0/e02b45dfa4d9c9ebd10ba864c92cb8e8079e4114.jpeg) ![Screenshot_20220210-102713](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/a/1a5f71f17ced1613df262427fcdfcddc7c457542.jpeg) These are the screens Now which video ? ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 5:01am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/15 "2022-02-10T05:01:43Z")
Yes, so scroll down on the About Me Page. If you are viewing the app on Thunkable Live or the Web Preview, you will see a part called ‘NorCal Bengali Association- Prothoma Presents’. Scroll down to the end of that part and you’ll see a blank space. That is where the video is supposed to be. @rishabh_jain ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 5:03am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/16 "2022-02-10T05:03:12Z")
In the editor: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/9/99aa08c80d6c840c9742a01be2a8bac6cb07c1ec.png) In the Web Preview: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/0/c0309bd6f5b20c61292b103466e7019f7722cee8.png) @rishabh_jain ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 5:08am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/17 "2022-02-10T05:08:19Z")
Hey u cannot paste any YT url in video component use web viewer to post a YT video ![16444696642711772866407046188683](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/9/b9adcbcb3adc162088807986aca6bb8b2d91bbc9.jpeg) ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 5:09am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/18 "2022-02-10T05:09:26Z")
Oh, okay! I didn’t know that 😅! How silly of me! Thanks so much! ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 5:10am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/19 "2022-02-10T05:10:30Z")
Mark as solution if the topic is solved But good ui of the app ---
**Author:** ![arshii](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arshii/32/99381_2.png) [@arshii](https://community.thunkable.com/u/arshii)\ **Post date:** [February 10, 2022, 5:11am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/20 "2022-02-10T05:11:29Z")
Let me check if it is solved, and then I will. give me a couple mins thanks! ---
**Author:** ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)\ **Post date:** [February 10, 2022, 5:15am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/21 "2022-02-10T05:15:18Z")
![Screenshot_20220210-104454](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/8/f8dadec858ba89a7d1ea6d58a2a4f3d11f71806f.png) It’s working for me ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [February 10, 2022, 5:16am UTC](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752/22 "2022-02-10T05:16:39Z")
From the [documentation](https://docs.thunkable.com/video#set-video): > The link has to end in `.mp4` , `.mov` , …so videos uploaded to YouTube and other video sharing sites may not work. [Next page](https://community.thunkable.com/t/video-not-working-by-url-not-visible/1723752.md?page=2)