# Video not loading **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** beginner, video\ **Created:** [May 3, 2021, 9:52pm UTC](https://community.thunkable.com/t/video-not-loading/1261152 "2021-05-03T21:52:34Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![aandkcodinga](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@aandkcodinga](https://community.thunkable.com/u/aandkcodinga)\ **Post date:** [May 3, 2021, 9:52pm UTC](https://community.thunkable.com/t/video-not-loading/1261152/1 "2021-05-03T21:52:34Z")
Hi my video is not working on thunkable live on my ipad. I have the latest updated version of thunkable and the video ends in .mov. thanks ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 3, 2021, 10:07pm UTC](https://community.thunkable.com/t/video-not-loading/1261152/2 "2021-05-03T22:07:54Z")
Is the video uploaded to the project or stored in the cloud? Are you playing it using the Video component? Can you post a link to the project? ---
**Author:** ![aandkcodinga](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@aandkcodinga](https://community.thunkable.com/u/aandkcodinga)\ **Post date:** [May 3, 2021, 10:11pm UTC](https://community.thunkable.com/t/video-not-loading/1261152/3 "2021-05-03T22:11:06Z")
The video is uploaded to the projects and is playing on the video component Heres the link: [Thunkable](https://x.thunkable.com/copy/497f53664defbf29283e3ac6e1abbaaf) Thanks ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 3, 2021, 11:27pm UTC](https://community.thunkable.com/t/video-not-loading/1261152/4 "2021-05-03T23:27:14Z")
Which screen is it on and what is the name of the video file? **Edit:** If it’s the video file “A new book.mov” on the “c.c\_book page” screen then that’s only working in a browser for me, too. It doesn’t play or show up on my iPhone in Thunkable Live. ---
**Author:** ![aandkcodinga](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@aandkcodinga](https://community.thunkable.com/u/aandkcodinga)\ **Post date:** [May 4, 2021, 12:17am UTC](https://community.thunkable.com/t/video-not-loading/1261152/5 "2021-05-04T00:17:20Z")
Yes it is the “a new book.mov” on c.c\_book page i’m having the same problem ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 4, 2021, 12:48am UTC](https://community.thunkable.com/t/video-not-loading/1261152/6 "2021-05-04T00:48:59Z")
I tried displaying a 16 MB .mov file on my phone and it worked: [Thunkable](https://x.thunkable.com/copy/2a300cc841002821a22fef57b89cd312) (drag and drop) [Thunkable](https://x.thunkable.com/copy/1f9140013b47ac76242c9c048e83ae6d) (legacy) Maybe there’s just some corruption with your project or that specific video file… can you try a different file? You could try one of the smaller ones here: [https://filesamples.com/formats/mov](https://filesamples.com/formats/mov). ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 4, 2021, 12:52am UTC](https://community.thunkable.com/t/video-not-loading/1261152/7 "2021-05-04T00:52:05Z")
Your project is also 49.92 MB which is 0.08 MB shy of the max file size of 50 MB. You might need to remove some content. ---
**Author:** ![aandkcodinga](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@aandkcodinga](https://community.thunkable.com/u/aandkcodinga)\ **Post date:** [May 4, 2021, 1:09am UTC](https://community.thunkable.com/t/video-not-loading/1261152/8 "2021-05-04T01:09:16Z")
It didn’t work but i also tried your project on thunkable live on my ipad and it didn’t work either so it may not be a problem with the code. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 4, 2021, 1:19am UTC](https://community.thunkable.com/t/video-not-loading/1261152/9 "2021-05-04T01:19:29Z")
I deleted almost everything from your project and it still won’t play a video. I think there’s something wrong with the format of your videos. That’s my best guess. But you could also submit this simplified project to Support to get help: [https://x.thunkable.com/copy/2201f4d94b31f901681b11adf71e92e1](https://x.thunkable.com/copy/2201f4d94b31f901681b11adf71e92e1) ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 4, 2021, 1:20am UTC](https://community.thunkable.com/t/video-not-loading/1261152/10 "2021-05-04T01:20:45Z")
Aha! My video plays: [https://x.thunkable.com/copy/6e087c1f4baf39e1c280d300f1d14454](https://x.thunkable.com/copy/6e087c1f4baf39e1c280d300f1d14454) So it is something about the specific video files you uploaded. ---
**Author:** ![aandkcodinga](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@aandkcodinga](https://community.thunkable.com/u/aandkcodinga)\ **Post date:** [May 4, 2021, 1:32am UTC](https://community.thunkable.com/t/video-not-loading/1261152/11 "2021-05-04T01:32:16Z")
hmm its still not playing it on my end. I tried it on my phone and it didn’t work either. I will try submitting to support. Thanks for all your help! ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [May 4, 2021, 6:09am UTC](https://community.thunkable.com/t/video-not-loading/1261152/12 "2021-05-04T06:09:29Z")
IOS code for Thunkable does not like video file names with spaces. Remove the spaces and reupload the file and it should work. ---
**Author:** ![aandkcodinga](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@aandkcodinga](https://community.thunkable.com/u/aandkcodinga)\ **Post date:** [May 4, 2021, 10:28pm UTC](https://community.thunkable.com/t/video-not-loading/1261152/13 "2021-05-04T22:28:03Z")
It worked! Thank you so much!! ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:22pm UTC](https://community.thunkable.com/t/video-not-loading/1261152/14 "2024-11-08T13:22:44Z")