# Video Component Error

**URL:** <https://community.thunkable.com/t/video-component-error/825811>\
**Category:** Questions about Thunkable X\
**Created:** [September 17, 2020, 5:49pm UTC](https://community.thunkable.com/t/video-component-error/825811 "2020-09-17T17:49:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![thecodingmasterabeer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/thecodingmasterabeer/32/90158_2.png) [@thecodingmasterabeer](https://community.thunkable.com/u/thecodingmasterabeer)\
**Post date:** [September 17, 2020, 5:49pm UTC](https://community.thunkable.com/t/video-component-error/825811/1 "2020-09-17T17:49:11Z")

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Hi!  
I have been using Thunkable since a few days now. I was exploring the components you can add in your project. I wanted to add a video in my project. So I dragged the video element to the screen. Then, Thunkable asked for the URL of the video. So I provided the link for a YouTube video I wanted to add in my app. Then Thunkable requested me to view the video on the phone. I have not downloaded the Thunkable Live app yet, so I just tried to preview my project using [thunkable.com](http://thunkable.com). **It showed a message “It seems like you are trying to open your project using a mobile phone. You can get the best experience if you try to join using a computer.”** But I didn’t mind it. I opened the video screen, and at first, **it showed a message 'File type not supported" and then, after sometime, it showed a loading icon, after that a weird icon appeared. I tried to click on it but again the loading icon appeared.**  
I would appreciate some help!  
Thanks! 🙂

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**Author:** ![thecodingmasterabeer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/thecodingmasterabeer/32/90158_2.png) [@thecodingmasterabeer](https://community.thunkable.com/u/thecodingmasterabeer)\
**Post date:** [January 31, 2021, 5:34pm UTC](https://community.thunkable.com/t/video-component-error/825811/2 "2021-01-31T17:34:20Z")

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Please post a reply. I’ve been waiting since many months,  
Regards.

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**Author:** ![drted](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/drted/32/92694_2.png) [@drted](https://community.thunkable.com/u/drted)\
**Post date:** [January 31, 2021, 8:55pm UTC](https://community.thunkable.com/t/video-component-error/825811/3 "2021-01-31T20:55:19Z")

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Check out the thunkable documentation to learn about supported file types for the video component

[https://docs.thunkable.com/video](https://docs.thunkable.com/video)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:23pm UTC](https://community.thunkable.com/t/video-component-error/825811/4 "2024-11-08T12:23:55Z")

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